Customer quotes on our support...

"Support second to none."
Submitted by: Siobhan Walsh

"If you need a company that can trust 100% not to let you down, this is the one. Not only is the software fantastic but the support is second to none. Whether you want to let them take care of everything, or just need help figuring out how to make the most of the software they are always on hand with a smile."

"A very friendly, loyal and professional company. Absolutely no hidden nasties! Thoroughly recommended. Well done guys!"

"At first I thought, what have I gotten myself into? However I LOVE doing this, it's very easy to use, and your customer support is the BEST! THANK YOU :)"

"I just wanted to share with all of you people who are WYSIWYG developers that are stuck in that box like I am and not all that bright when it comes to manipulating code and whatnot that the support this company provides is INCREDIBLE! Not only are they patient, they have dealt with me on equal footing... in other words, they have not made me feel like the idiot that I sometimes feel like when it comes to integrating third party code into my WYSIWYG designs. Thanks guys! Your service level alone is worth the price of the software! Looking forward to doing more business with you!"

"Outstanding products, support and an excellent website. Is there better? The answer is simple - No. So what are you waiting for - Get ahead of the rest! "

"Support is fast and the forums have most of my questions already answered."
Submitted by: Frank Stafford

"If you guys sold dirt I'd buy it. Your scripts actually work, are easy to install and have features others charge much more for. Support is fast and the forums have most of my questions already answered. "

"...superb, consistant in response time and extremely knowledgable..."
Submitted by: Rowdy Rhodes

"Your support staff are superb, consistant in response time and extremely knowledgable, going beyond the call of duty to provide solutions to any problems, and even write new code to add custom features and functionality. "

"Great Software/Great Service"
Submitted by: Kevin Murphy

"Once again, you guys are FANTASTIC! Your software enables us "little guys" to compete with the "big guys." And your after-sales assistance is GREAT! I had an issue that you quickly resolved and enabled me to meet a deadline! And did I mention that your prices are GREAT, too?"

"You guys sure know how to treat clients"
Submitted by: Dustin Stearman from Columbia, MO
Website: fuseboxmedia.com

"That is why I have been a customer for years, and will continue to use you in the future. If you ever get bored, you guys could write a "how to" book on how to run a business and treat customers the right way.

It's great to buy products from companies like yours. Keep up the great work!!!"

"...as always the response has been immediate..."
Submitted by: Dean from Bunbury, WA
Website: lomax.com.au

Does all that its says it will do on the box....and more!! Great support which counts for a so much now a days. An ease to use and fun at the same time. The Results are immediate when changes are made. I like the way it can be changed to have an individual company look. Well Done.

"A model software company"
Submitted by: Jeremy Pagee

"After considerable research on the forums, I was already impressed by the Listings Manager software and decided to purchase it. I got it shortly after and tried installing that very night. I had some permission problems and wasn't sure where the problem was, so I fired off an e-mail, expect to get an e-mail back in a day or so. The next morning Theo from Interactivetools calls me, tells me where I went wrong and offers to finish my installation.

Whatever processes you have in place for handling support requests...KEEP THEM!"

"Your support team is awesome."
Submitted by: Tim Tiemann
Website: timages.net

"Your support team is awesome. I purchased Article Manager and needed help to display categories horizontally instead of vertically. Support responded to my question quickly and a few emails later, I had the code I needed."

"...nothing short of outstanding."
Submitted by: John Maheu

"Interactive Tools' technical support after the sale is nothing short of outstanding. You just can go wrong with this company!"

"...outstanding product and service..."
Submitted by: John B. Taylor
Website: constabulary.net

"...the instructions I received from your support team, were clear, concise, and easy to follow. The follow-up email message was also very informative and, more importantly, supportive and encouraging toward my efforts to customize the program.

You offer an outstanding product and service, please don't change or "improve" anything."

"...the support was fast, professional and accurate."
Submitted by: Barbara Bulkin
Website: virtualhosting.com

"...on the phone and via email."
Submitted by: Lili Crawford
Website: mauidesign.com

"...very helpful and thorough both on the phone (I think I called them three times) and via email. It was all up and working within 24 hours. No problems at all."

12 reasons to choose us >>