Need answers? We're here to help!
Great support is the engine that drives interactivetools.com.
In fact, we like to think of ourselves as a support company that sells software.
Note that we do all support through forum and email for efficiency and tracking purposes:
that way you can always refer to your copy of all instructions or information.
Telephone support and training are available with Rapid Response Tickets and Priority Consulting.
Free Support
- Online documentation
- Chances are, the answer you're looking for is right there in the docs.
- Support Forums (Post questions here first!)
- This is the first place to post your support questions and
search for answers.
There's thousands of questions and answers available in our online forums. Our support staff are very active in the
forums along with many other helpful web developers just like you.
- 2nd Level Support (By Request Only)
- If you've posted in the forum and we've asked you to submit a second level ticket, you can do that here.
This is a secure form where you can submit your server details so we can login and find out exactly what's going on.
Paid Support
- Rapid Response Tickets
($25/issue - guaranteed response in under 1 hour - during business hours)
-
When you're in a rush, get immediate assistance and phone support for only $50 a ticket.
If you're on a schedule and can't afford to wait, this is the solution for you.
Order Rapid Response Tickets.
- Priority Consulting (Paid - $100/hour)
- You can hire our product experts to do your project for you. Whether you just need a few small changes or you want us
to build you a website from start to finish, we can do just about anything you need. It's like having your own web developer
and product expert on staff.
Other Services
- Request Install
Have us install the software for you.
- Download Upgrades
Upgrades are done by donation.
- Request Refund
It's fast and easy, just like we said.
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What we do
We make easy to use, private label software for updating and
enhancing websites. Whether you resell our software to your clients,
or use it on your own website, our products will save you time, save
you money, and give you a competitive edge.
12 Reasons to choose us...
Our Promise
We don't just want you to use our software, we want you to love it. That's why you can count on us to be there with everything from free support to a 90-day money back guarantee.
Call us at 1-800-752-0455, we promise you won't be disappointed.
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