503 Error on trying to install on HostWinds server

Thu, 31 Jan 2019 11:23:57 -0800

Hi Celuch,

Ok, feel free to fill out a support ticket here as well and we can take a look (just select free 2nd level support request)
https://www.interactivetools.com/support/paid/

Thanks!

503 Error on trying to install on HostWinds server

Thu, 31 Jan 2019 03:45:53 -0800

Thank you, Dave. Had already removed those files and checked PHP (V7.0.33) with no luck. Error log only shows 503 error now. Have reached out to Hostwinds support as I"ve tried everything from a bare-bones install to a restore, all with same issue. Will let you know if we resolve.

503 Error on trying to install on HostWinds server

Wed, 30 Jan 2019 10:15:04 -0800

Hi celuch,

Here are a few things to try:

Remove these files from /cmsb/ .htaccess, .user.ini, and php.ini
Test a phpinfo.php file to check php version:
See if you can find the error logs for your website as they would contain more information.

A 503 error is for "service unavailable" which usually indicates an overloaded server, or in this case, I'd take a guess you might have an overly sensitive firewall or security extension installed (mod_security, etc).

Hope that helps! Let me know if any of the above tips make a difference.

503 Error on trying to install on HostWinds server

Wed, 30 Jan 2019 06:55:50 -0800

Does anyone have any specific workarounds to install CMSB on HostWinds server? I've tried normal install, disabling the .ini files and several different permissions settings. It appears to install about 5 database fields and then crashes with a 503 error.