CMSB Log Off Issue

Thu, 15 Dec 2016 18:42:19 -0800

If anyone has a server with this issue that you'd like us to take a look please feel free to email me at dave@interactivetools.com.

If it's a caching issue, I'd be interested to see if we can add a warning to the CMS or workaround to the CMS .htaccess/etc files.

CMSB Log Off Issue

Thu, 15 Dec 2016 11:24:18 -0800

We've been playing with those .htaccess and meta tag options to keep this particular page from getting cached. The problem is that I can't replicate the behaviour either locally or on my account on the live server. The info is second hand (at best).

.htaccess cache expiration is a good option but hard to target a single page (needed in this case). Prevailing wisdom is that there is really not foolproof way to do this with on-page code as browsers behave differently.

The situation we now believe to be happening is that the PayPal IPN return was delayed so the member's account was not credited with the product sale. So, it may be unrelated to the CMS.

Research is ongoing. ;)

CMSB Log Off Issue

Wed, 14 Dec 2016 13:30:29 -0800

Hi Damon,

I haven't heard anything more from my client, so I'm not going to press the issue.

If she contacts me about it again, I'll reopen the question.

Thanks to all for your efforts.

Jerry Kornbluth

CMSB Log Off Issue

Wed, 14 Dec 2016 12:56:55 -0800

Hi Jerry,

That was a reply to Jayme's post.

Did Greg resolve your issue through support? Can you reply with the Ticket number so I can take a look into what may be happening?

Thanks!

CMSB Log Off Issue

Wed, 14 Dec 2016 12:51:58 -0800

Hi Damon,
If that was a question for me. (probably not though...)
The answer is that there's nothing like that in the .htaccess file.
Thanks for looking at this again.

Jerry Kornbluth

CMSB Log Off Issue

Wed, 14 Dec 2016 12:20:56 -0800

Can you check if you have an .htaccess in the site root that has browser caching set (ExpiresByType)?

CMSB Log Off Issue

Wed, 14 Dec 2016 11:24:13 -0800

Any further comment or update on this issue? I'm seeing at least one install where pages are being cached and not properly refreshed from the server. Was wondering if there might be some connection.

CMSB Log Off Issue

Wed, 16 Nov 2016 09:55:19 -0800

Sure Greg,

Thanks,

Jerry Kornbluth

CMSB Log Off Issue

Wed, 16 Nov 2016 09:33:15 -0800

Hey Jerry,

Please could you send an email to support@interactivetools.com with the CMS and FTP login details for the site? Then I can take a closer look at what might be causing the issue.

Cheers,

Greg

CMSB Log Off Issue

Tue, 15 Nov 2016 14:36:57 -0800

Hi Greg,
One domain and so far only her computer.

Jerry

CMSB Log Off Issue

Tue, 15 Nov 2016 12:49:12 -0800

Hey Jerry,

When we've seen this issue before, it's normally because the CMS Builder installation is linked to two different domains. Is this installation running on more than one domain?

Also, is this issue only happening on her computer, or have you noticed it on other browsers and operating systems as well?

Cheers,

Greg

CMSB Log Off Issue

Mon, 14 Nov 2016 09:31:56 -0800

Hi All,

The inability to log off of CMSB (back end) has been mentioned on the forum before, but I couldn’t find a solution in any of the posts I found.

I’m running V3.06 and my client’s laptop is running Windows 7 (yes I know, but the accounting software that her company uses won’t work without it) and Internet Explorer 11.

A few days ago I logged into CMSB on her laptop, and using the logoff link above the nav menu, I was unable to log out, until I manually destroyed all CMSB cookies on her machine.

Has anyone experienced the same kind of thing?

Thanks,

Jerry Kornbluth