Re: [peterachel] Summary and Content WYSIWYG boxes not showing upan

Wed, 03 Feb 2010 21:38:25 -0800

Hi Peter,

I've looked at the few installation requests we've had from you recently and I can't see which site this is taking place on. Have you managed to resolve this since posting this?

If not, just let me know which site it was and I'll see if I can track down your install request. If not, I may need to grab login details for Article Manager from you so I can test this out myself.

I look forward to hearing from you Peter! [:)]

Re: [peterachel] classic template upload problems

Wed, 03 Feb 2010 21:35:58 -0800

Hi Peter,

Thanks for the post!

I've had a look at your site for you here and it looks like the issue is just related to the placeholders that are set on your templates.

I did tweak your /articleLists/globalIndex.html template and you can see that the styles are showing up fine now here: http://consumertravelletter.com/artman2/publish/

Beyond this, I did notice a couple of template includes that are still not working here (this is where you see the message "an error occurred while processing this directive"). From what I can tell the issue is related to not having the appropriate publishing rules to create the files that are being looked for.

Because the old templates work differently than the new ones, there are some additional publishing rules that need to be created. This is why the classic templates include the raw HTML template files, along with a data file called "db_publishrules.dat.cgi". If you backup the existing file with this name in /cgi-bin/artman2/data/ and move the one that came from classic.zip to the /data/ folder you should be able to re-publish all within Article Manager and see the appropriate data showing up.

I hope this helps Peter! [:)]

Re: [gwiley] Category Template

Wed, 03 Feb 2010 21:03:34 -0800

Glad to hear it! [:)]

Let me know if you run into any other issues or have any additional questions!

Re: [hhusted] How to Change Search Function

Wed, 03 Feb 2010 20:59:23 -0800

Hi there,

Thanks for the post!

By default Article Manager rolls over to a search results page on your second page of results. This means that once someone clicks "next" they'll be directed away from your index page and onto a page of search results.

With the way the software works there isn't a way to change this unless you knew how many pages deep you wanted this format to go. You couldn't really set up an infinite number of pages, though you could potentially set up a few pages to be published with static URLs.

Does something like this sound like it would work for you? If so, just let me know and I can outline how you can set this up. It'll likely just involve creating a couple of publishing rules and tweaking your templates a bit.

Let me know how this sounds! [:)]

Re: [doitnow] wysiwyg - drop down for fonts

Tue, 02 Feb 2010 20:22:10 -0800

Hi there,

Thanks for the update!

I'm glad to hear you were able to get this working here by tweaking the appropriate .js file.

I don't personally have any experience with the spellchecker but keep us updated on your progress with this! [:)]

Re: [gwiley] Category Template

Tue, 02 Feb 2010 20:17:31 -0800

Hi gwiley,

Thanks for posting!

You mentioned you have a modified category page, was this the tutorial you followed?

http://www.interactivetools.com/forum/gforum.cgi?post=77543#77543

If so, then you're still using the default file that Article Manager uses for it's category index pages, which can be found here:

/artman2/templates/articleLists/categoryIndex.html

This should be the template that is controlling your category index pages for you and this is where you can add your placeholders. Just be sure to make a backup before you get started with this.

I hope this helps! [:)]

Re: [hhusted] Reverse Upgrade

Tue, 02 Feb 2010 20:05:01 -0800

Hi Harry,

Thanks for the post.

From what you've outlined it certainly sounds like there's either a missing or corrupt file, or perhaps an issue with some of the paths within the settings of the software.

At this point you may want to submit a Support Request with your FTP details on our site here:

https://www.interactivetools.com/support/email_support_form.php

From there I can try re-uploading those files myself and can look at the paths from my end to see what is happening and get this resolved for you.

Thanks Harry! [:)]

Re: [doitnow] wysiwyg - drop down for fonts

Mon, 01 Feb 2010 23:41:55 -0800

Hi there,

From what you've mentioned it sounds like the issue is related to the buttons that are set up to display in the WYSIWYG editor. The file you're looking at lists all of the available fonts, though there's a separate JavaScript file that lists which buttons to actually display on your WYSIWYG toolbar as the editor is loaded.

You'll want to log onto your server and navigate to /artman2/javascript/ and open up "loadWysiwyg.js". In this file you're looking for this line of code:

wysiwyg.features=[ // buttons to display

It's quite likely you'll have a value in the section after this line that says "StyleAndFormatting" or "Styles". Just find this (or both) and replace it with "FontName". You may also want to add other basic style features if they were removed such as "FontSize", "Bold", "Italic", or "Underline". Just add these after "FontName" separated by commas. Once you save loadWysiwyg.js back to your server you should no longer see the styles and should see just regular font names in the dropdown.

You'll want to note that I haven't tested the specific WYSIWYG with tweaks and patches that you're using but a change like this shouldn't cause any issues for you and just be sure to back up loadWysiwyg.js before you get started.

Let me know how this works out for you! [:)]

Re: [jimeu] Migrade to new server Article Manager 1.41

Mon, 01 Feb 2010 23:20:05 -0800

Hi jimeu,

It looks like doitnow has provided quite a bit of detail for you here regarding server migration. As long as your new hosting provider will support Article Manager's requirements you should be able to get the software all back up and running on the new server after a couple of permission tweaks.

If you do get everything moved to a new server and run into any hiccups, or have any other questions, just let me know! [:)]

Re: [mbittner] Search Problem

Mon, 01 Feb 2010 23:14:20 -0800

Hi Matt,

I've had a look at this template here and based on what you've described you'll just need to make a quick tweak to the two "next" and "previous" links.

Just replace this bit of code:

keywordSearchFields=$form.keywordSearchFields:urlEncoded$

With this:

keywordSearchFields=$keywordSearchFields:urlEncoded$

You'll notice you're just removing the "form." portion and this should get you up and running with the appropriate navigation links.

Let me know how this works out Matt! [:)]

Re: [RWD] problem with design

Sun, 11 Jan 2009 23:42:45 -0800

Hi,

Thanks for posting!

I've had a look at this site in both IE and Firefox and wasn't able to notice any differences here.

While the link you provided to the design you'd like to use (page7.html) doesn't seem to work I can't notice any issues with the article you've pointed me to.

If you can outline the specific issue you're running into and provide me with an example design of how you'd like this to look I'd be happy to take another look at this for you.

Thanks! [:)]

Re: [dimeco] WYSIWYG error note

Sun, 11 Jan 2009 23:36:39 -0800

Thanks for posting Amber.

Safari isn't one of the supported browsers for Article Manager's WYSIWYG editor.

You can see a list of the browsers it will work on here:

http://www.interactivetools.com/docs/doc.cgi?/articlemanager2/users/wysiwyg_editor.html

I hope this helps! [:)]

Re: [diness] CSS fold downmenu

Wed, 07 Jan 2009 21:46:47 -0800

Hi diness,

Hopefully this post has helped point you in the right direction here.

If you're still running into specific issues and can direct me to a URL where I can see this I'd be happy to take a look at what might be happening here.

Thanks! :)

Re: [graemetic] Timing out issue

Mon, 22 Dec 2008 22:20:31 -0800

Hi,

Thanks for posting!

With this amount of articles you really shouldn't be experiencing issues like this so I'd really like to have a closer look at this for you myself.

You'll just want to fill out a Support Request with your FTP details here:

https://www.interactivetools.com/support/email_support.cgi

This will allow me to run a test script or two on the server and try out the publishing process for myself.

I look forward to your email! [:)]

Re: [nelleke] Saving articles without publishing

Mon, 22 Dec 2008 22:06:32 -0800

Hi,

Thanks for posting!

If you'd like to temporarily prevent the software from publishing any content while you're adding articles you should be able to just disable the publishing rules.

To do this, just log into Article Manager and click Admin->Publishing. Just click the checkbox at the top of the list of publishing rules (so that it selects every rule) and then choose "disable selected rules" from the dropdown menu at the bottom of the page and click "go".

This will leave all of the publishing rules intact but won't actually execute any of them until you re-enable these. This should allow you to add all of your content without the extra step of publishing.

I hope this helps! [:)]

Re: [thoden] Wrong link to CSS file

Sun, 14 Dec 2008 14:00:15 -0800

Jennifer,

Thanks for the post!

I've looked at your site and it looks like the file you're looking for is located here:

http://www.simplesewingprojects.com/artman2/style/stylesheet.css

You should be able to point to this style sheet from your templates so the styles show up appropriately.

I hope this helps! [:)]

Re: [dimeco] wrap text... weird display.

Sat, 06 Dec 2008 12:48:34 -0800

Amber,

Looking at the published code on this page, I'd suggest looking for the line of code in your templatecell articleRow that looks like this:

And replace it with this:

This shouldn't push the next article down below the advertisement anymore.

I hope this helps! [:)]

Re: [Laura] Modify Article Tab in Admin console?

Sat, 06 Dec 2008 12:39:58 -0800

Hi Laura,

Thanks for these additional details!

To add a new column to the article list within Article Manager you'll just need to modify one of the template files that Article Manager uses. You'll want to make a backup first, and then you'll want to open up this file:

/artman2/templates/admin/menus/article.html

From there you can look at line 179 and you'll see this line of code:

Status

Just above this line you can add:

Description

Then, a few lines later (about Line 191) you'll see this bit of code:

$status$

Just before it you can add:

$desc$

From there you can re-upload this file to the server and you should be able to see this new column when you click "Articles".

I hope this helps! [:)]

Re: [nkerschgens] Simple loop

Wed, 03 Dec 2008 17:47:56 -0800

Hi,

Thanks for posting!

I've had a look at this and what you're hoping to set up should be possible. One thing I'm curious about is how you're outputting these images in Article Manager. Are these all part of one upload field that are being output on the template with a templatecell? If so, you should be able to use this tag for the id:

$file._order$

This placeholder will just list the order number for each image in that upload field. This will ensure you'll always have a unique number for each image uploaded for that field and this value is adjusted appropriately as you add/modify and remove images.

I hope this helps! [:)]

Re: [dimeco] Unknown Placeholder Error :(

Tue, 02 Dec 2008 19:24:12 -0800

Amber,

I just responded to your email. It seems at this point the issue is related to the fact there isn't a publishing rule to create the article pages for your "Marketing" category.

Have a look into this and let me know if adding this category to an existing Article Pages publishing rule remedies the issue for you.

I look forward you hearing from you! [:)]

Re: [ibis70] Customized search results page per category

Tue, 02 Dec 2008 18:50:56 -0800

Elisabeth,

Thanks for posting!

Looking over what you've mentioned here and the fact you have just one category, I'm curious as to what you were hoping to setup. Based on Ross' post and the details you were looking for, could you provide me with a bit more information as to how you'd like this to work on your site?

Thanks Elisabeth! [:)]

Re: [kororo] single page content

Sat, 29 Nov 2008 13:41:02 -0800

Hi Leo,

Thanks for the post!

From what you've outlined and linked to it seems you'd like the content of the one article you have in the "Welcome" category to show up on the index page for this category.

If this is the case, I'd just suggest having a look at the template file you're using for this category. It seems like you'll just want to find a spot on this page to output $article.content$ so you'll actually be able to view the full details of this article.

If you'd like to send over some FTP details (https://www.interactivetools.com/support/email_support.cgi) I should be able to have a look at this template itself to see what the issue may be.

I hope this helps! [:)]

Re: [dimeco] Unknown Placeholder Error :(

Sat, 29 Nov 2008 13:34:48 -0800

Amber,

We should be able to have a look at this for you though it'll be much easier to do if you can send us your FTP details and login information for Article Manager:

https://www.interactivetools.com/support/email_support.cgi

This way we can have a closer look at your specific template files and publishing rules to see what the issue is.

I look forward to your email! [:)]

Re: [felixr] About how to find some Placeholders

Sat, 29 Nov 2008 13:20:15 -0800

Hi Felix,

Thanks for the post!

You'll want to put this line somewhere in the code that is actually displayed on the site (outside of the portion, somehwere in the portion). This can be in any of your template files, and you'll want to note that where you put it may result in different results. For example, if you put this code within the templatecell for Article Row in your categoryIndex.html file, the placeholder list will be output for each article you have and will list some article-specific placeholders.

Once the code is in this page, you'll republish the Publishing Rule that uses that template. From there if you look at one of the published pages you should see a new table showing up on the page that lists all of the placeholders available on that page.

I hope this helps Felix! [:)]

Re: [dimeco] Problem - password change

Sun, 23 Nov 2008 21:41:06 -0800

Hi Amber,

Thanks for the update, I'm glad to hear you were able to make this change in Article Manager.

Let me know if anything else comes up!