https://interactivetools.com/forum/forum-search.php?k=user%3Abeckstar Wed, 22 Apr 2026 02:28:31 -0700 en-us https://interactivetools.com/forum/forum-posts.php?postNum=2215653#post2215653
Remember the web site root folder is /htdocs which is one of the folders in your account root directory. Hence the structure of the account directory would be typically:

/htdocs
/cgi-bin
/backup

The default FTP that they provide in the FTP Manager usually takes you to your account root. Use a FTP client to login and access the /cgi-bin folder to get to the /cgi-bin/.php where the php.coalesced.ini file is located. You can then edit the file in notepad or any text editor of your choice. After that you can log into your CMS account and check the phpinfo under the General settings to confirm that the memory_limit setting has been increased.

I hope this helps.
]]> Sun, 25 Mar 2012 17:11:04 -0700 forum-posts.php?postNum=2215653#post2215653 https://interactivetools.com/forum/forum-posts.php?postNum=2215650#post2215650
I've attached a copy of the ini file that can be found in their cgi-bin folder. This is what allows the override to be done. You can see that I increased my memory to 128MB.

The path from the site root in each account is as follows:

/cgi-bin/.php/php.coalesced.ini

I hope this will be helpful to many others and that Network Solutions does not change this policy anytime soon.
]]> Sun, 25 Mar 2012 12:02:43 -0700 forum-posts.php?postNum=2215650#post2215650 https://interactivetools.com/forum/forum-posts.php?postNum=2215647#post2215647
I believe I'll have to move to a VPS soon as it's difficult to keep up with these hosts and changing policies. I did some research and discovered that I can actually override the memory settings for Network Solutions via a cgi script. I am now up to 128MB and all seems fine.

Thank you all for you replies.
]]> Sun, 25 Mar 2012 10:04:16 -0700 forum-posts.php?postNum=2215647#post2215647 https://interactivetools.com/forum/forum-posts.php?postNum=2215645#post2215645
Are there any prefered hosts that Interactive tools can recommend? Also, is it possible for the installation to prompt us to certain critical issues as this? For instance, approximately how much memory would be required to process a 5MB image.

Finally, are there any plans to include an image manager/editor in the future either as part of the core app or as a plugin?

Thanks again, I do believe you guys are doing a great job :)]]> Sat, 24 Mar 2012 19:49:02 -0700 forum-posts.php?postNum=2215645#post2215645 https://interactivetools.com/forum/forum-posts.php?postNum=2215633#post2215633
I've recently installed cmsb 2.13 and 2.14 for two websites and I am having similar issues uploading images. Both sites are hosted by networksolutions.

Issue 1: Each time I upload an image 1MB or over it generates the following error -

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 3000 bytes) in

/data/26/2/23/12/2675175/user/2937412/htdocs/cms/lib/image_functions.php on line 43

Issue 2: At times the lightbox pop-up window that displays the thumbnail image and the field for caption etc comes up blank and the screen freezes; doesn't respond to the ESC key. The only thing I can do at that point is a refresh to get rid of it. This happens sometimes even for images under 1MB. I've even disabled the flash uploader and yet the problem remains the same.

Issue 3: Quite frequently, I get the automatic database connection error page generated from the CMS and have to keep refreshing in order to get to the pages that I am trying to view. These sites are not live and I am the only one connecting to them so I am not sure why this happens so frequently.

I've attached the phpInfo page generated from the CMS as the issue may be with the host so at least you can check for compatibility issues.

I really need some help with these issues, as the deadline for delivery of these sites are drawing near. One as early as Monday morning.]]> Fri, 23 Mar 2012 04:59:32 -0700 forum-posts.php?postNum=2215633#post2215633 https://interactivetools.com/forum/forum-posts.php?postNum=2213997#post2213997 ]]> Wed, 23 Nov 2011 13:04:37 -0800 forum-posts.php?postNum=2213997#post2213997 https://interactivetools.com/forum/forum-posts.php?postNum=2213978#post2213978 ]]> Tue, 22 Nov 2011 05:38:04 -0800 forum-posts.php?postNum=2213978#post2213978 https://interactivetools.com/forum/forum-posts.php?postNum=2213977#post2213977
I've been working with the tool for some time now and I've noticed that version 2.12 is disallowing the upload of .SWF file types. It returns the following error: File 'filename.swf' isn't a valid 'swf' file.

It does even when you specify swf in the File extensions allowed: field in the input validation.

Please assist as I have a great need to continue uploading swf file types via this method.

I've attached a copy of the screens in question. Also, I've tested this on more than one installations of the product with the same version.

Thanks in advance.

Ian
]]> Tue, 22 Nov 2011 05:34:24 -0800 forum-posts.php?postNum=2213977#post2213977 https://interactivetools.com/forum/forum-posts.php?postNum=2201925#post2201925 ]]> Thu, 18 Feb 2010 22:56:08 -0800 forum-posts.php?postNum=2201925#post2201925 https://interactivetools.com/forum/forum-posts.php?postNum=2201824#post2201824 ]]> Sun, 14 Feb 2010 14:34:40 -0800 forum-posts.php?postNum=2201824#post2201824