All of our image upload form Editor looks blurry.

I tried to change the image quality setting to "Maximum - Very large file size, best quality" and not to resize the images when upload it.

Try many times. Still same.

Is there any way to improve it?

Thanks!

YES!  Here:

view-source:http://www.unicomp.com.tw/newsDetail.php?1500969170-179

There are two "Undefined variable" on this page : 

<meta name="Description" content="
Notice: Undefined variable: about_usRecord in /home2/unicomp/public_html/newsDetail.php on line 49" /><meta name="Keywords" content="
Notice: Undefined variable: about_usRecord in /home2/unicomp/public_html/newsDetail.php on line 50" />

The page here : 

http://www.unicomp.com.tw/newsDetail.php?1500969170-179

What can I do for fixing this page??

Thank you!

I posted our site link on Facebook.   Got error below : 

Notice: Undefined variable: about_usRecord in /home2/unicomp/public_html/newsDetail.php on line 49

Screenshot :

http://nimb.ws/zcyPhl

Here is our code:

<?php header('Content-type: text/html; charset=utf-8'); ?>
<?php
/* STEP 1: LOAD RECORDS - Copy this PHP code block near the TOP of your page */

// load viewer library
$libraryPath = 'cmsAdmin/lib/viewer_functions.php';
$dirsToCheck = array('/home2/ehost7/public_html/unicomp.com.tw/','','../','../../','../../../');
foreach ($dirsToCheck as $dir) { if (@include_once("$dir$libraryPath")) { break; }}
if (!function_exists('getRecords')) { die("Couldn't load viewer library, check filepath in sourcecode."); }

// load record from 'news'
list($newsRecords, $newsMetaData) = getRecords(array(
'tableName' => 'news',
'where' => whereRecordNumberInUrl(0),
'loadUploads' => true,
'allowSearch' => false,
'limit' => '1',
));
$newsRecord = @$newsRecords[0]; // get first record
if (!$newsRecord) { dieWith404("Record not found!"); } // show error message if no record found

?>

It only on cmsBuilder site.   

Hope you can help,

Thanks!

Our customer site's web server and email server are in different server(different location).

The newsletter builder is built on the web server.

When testing the newsletter everytime.

Their domain email can not got the newsletter.

But any other email(gmail, hotmail, yahoo) are fine with it except their domain email.

Their MIS said their mail server never get the subscribe, confirmation, newsletter emails.

How to test and solve the issue?

Hope can get help.

Thanks!

After changing the email.

It issue has been solved.

Thanks!

For the newsletter Scheduled sending

The default date and time period is 2010-2020.

If user choose the past time.    It seems not things happen or any error notice.

How to keep the date fields in newest date?  

If it isnot easy to modify.

How to modify the time period on cmsBuilder?

Thanks!

Jax H.

Nice to hear from you!

For the Email Settings(Admin > General Settings > Email Settings).

It seems not related the newsletter plugin.   I tried a Gmail account on Newsletter plugin "From Email".    It is different from cmsBuilder Email settings.

It also works.

Is it send via the "From Email" email server?

Hope you know what I mean.

Thanks!

About the Newsletter "From Email" setting.

1) Can I leave the field blank?

2) If I want to set the From Email as no-reply@xxxx.com. This email does not exist.

would it cause error?

3) Where is the newsletter sending settings on cmsAdmin?

Thanks!

Jax

Got Background Task email error notice:

The following Background Task did not complete successfully:

Date/Time

:

2015-09-08 14:30:06

Activity

:

Newsletter Mailer

Summary

:

Returned errors

Completed

:

0

Function

:

nlb_mailer

Output

:

Adding messages to the queue for scheduled sent newsletter message #23

Sending queued 'Background Send' emails, (7 queued, sending max 500 per batch)

Sending message to xxxxxxxxxxx
No messages were sent, check mail server settings!
Email delivery failed for: xxxxxxxxxxx

Runtime

:

0.98 seconds

Please check the Background Tasks logs here and check for additional errors:
http://www.xxxxxxxxxxx.com/cmsAdmin/admin.php?menu=_cron_log

You can review the Background Tasks status & settings here:
http://www.xxxxxxxxxxx.com/cmsAdmin/admin.php?menu=admin&action=general#background-tasks

*Please note, incomplete background task alerts are only sent once an hour.

How to fix the error?

Thanks!

The issue has been solved.

There is an error email I got before: 

Cannot load the ionCube PHP Loader - it was built with configuration 2.2.0, whereas running engine is API220100525,NTS Zend Optimizer requires Zend Engine API version 220060519.
The Zend Engine API version 220100525 which is installed, is newer.
Contact Zend Technologies at http://www.zend.com/ for a later version of Zend Optimizer.

Warning: PHP Startup: It is not safe to rely on the system's timezone settings. You are *required* to use the date.timezone setting or the date_default_timezone_set() function. In case you used any of those methods and you are still getting this warning, you most likely misspelled the timezone identifier. We selected the timezone 'UTC' for now, but please set date.timezone to select your timezone. in Unknown on line 0

Fatal error: Directive 'allow_call_time_pass_reference' is no longer available in PHP in Unknown on line 0

The Hosting support replied:

It had two separate inis specific in the .htaccess file, and one had the wrong version of php in it.

It looked like it wasn't using php 5.3, so once it got switched to that in the htaccess file, then it started working again.

you had two ini files specified in one file, which are the configuration files for php and this one /home/quanmax/php.ini was using config code for a version other than the version being called (5.3) .

xxxxxx@xxxxxxx.com [~]# find -maxdepth 2 -name '.htaccess' -print -exec grep -i configpath {} \;
./.htaccess


./.htaccess
suPHP_ConfigPath /opt/php54/lib
suPHP_ConfigPath /home/quanmax/php.ini
./public_html/.htaccess

The "xxxxxx" is our site domain.

It had nothing to do with the mail servers.

It seems to be working fine now.

Hope the feedback helps.

Jax.

HostGator limits cron jobs on Shared servers to run in 15 minute intervals, since excessive cron jobs can cause high loads on the server.

As I know.  Most hosting Shared server plan limit the Intervals.  Not in every minute.

is it the problem for the issue?

There is a clue.

our customer use their own mail server.

only web/database using hostgator Server.

Do you think It might be the problem?

Thanks!!

Thank you for your reply.

The last newsletter sending in 2 days ago.  It seems not working.

Screenshot:

https://nimbus.everhelper.me/client/notes/share/273569/q1XB9khhk5N5BHTC20fxZrdzDfqTy5T1/

I have to click "run now >>" to finish the newsletter sending work.

----------------------------------------------------------------

Our hosting company is Hostgator.

They provide cron job feature.   I asked them the newsletter issue.

Our hosting company (Hostgator) said that is not their issues.  They want me ask the script company for solving the problem.

----------------------------------------------------------------

Is there any way for testing?

On the cmsAdmin Background Tasks settings : add a server cronjob or 'scheduled task' to execute the following command every minute:

php -q /home/quanmax/public_html/cmsAdmin/cron.php

I added this on our hosting cpanel cron job settings.

It seems not working.

How to make it works correctly?

Our hosting run cron job at least 30min per time.

Is it ok for newsletter background task settings?

Thanks!

-Jax H.

The require has been sent via email.

Please kindly check.

Thanks!

It's nice to hear from you.

Do you provide the consulting work?

Thanks!

There is a study papers section on our site.  

On the section.  There is a year field.

Is it possible to display papers via years?

For example:

User choose 2015 from drop-down menu - It will list 2015 papers.

Thanks!

Jac

About newsletter plugin.

We don't want user use free email.  Only want they use their company email.

Can newsletter plugin reject yahoo or gmail (free email) account?

Other question:

Is it possible to have other fields like customer name, company name , email and some users information on newsletter subscribe page?

Thanks!

It is not to describe it.
Please kindly check the screenshot below:

https://nimbus.everhelper.me/client/notes/share/224455/m42V2TEu4M3KbPz8sa0xCHrHoWi5nT3C/

Please help.

Thanks!

Thank you a lot!!

-J

Got 

"We are temporarily experiencing high website traffic or technical difficulties. Please bookmark this page and come back later."

Screenshot

https://nimbus.everhelper.me/client/notes/share/180342/dOWcH4OlvM0n7SbdDh4QkIzdE9zAU8sK/

I just sent a ticket.  Hope you can help.

Thanks! 

After reupload 

1. Next re-upload all the /cmsb/3rdParty/tiny_mce/ files.
   
   
2. Also re-upload all the /cmsb/lib/ files.

Got the error.

mysql_count() MySQL Error: Table 'ehost5_ctrbs.cmsb__error_log' doesn't exist - in header_functions.php on line 241 by mysql_count()

screenshot:

https://nimbus.everhelper.me/client/notes/share/179988/6zoISduiKEnTSb84ivXK3QeJugD78phT/

Please help.

Thanks!

Our image upload panel got error.

https://nimbus.everhelper.me/client/notes/share/179635/JPXQKeseEKwVDsXQgtw2r0lRN2xuakhb/

Is it java plugin error?

Thanks!

I see.

I got the upload_max_filesize = 512MB

https://nimbus.everhelper.me/client/notes/share/134949/2VsQy8RLaLyzDJLXyHVEvkD19Elt0BFT/

I am asking the hosting company for this issue now.

Thank you!

please the screenshot

https://nimbus.everhelper.me/client/notes/share/134432/Ow90Kp5A43RrwhT2zgxpPzlfRX8HKH4S/

Thanks.

Just testing a 120MB file.  I cost 8 min uploading time.

There are many big files (around 400MB) on the site.  It is no problem for uploading.

Only the 601 MB file got error.  

For hosting company.  

I have no idea how limit for the uploading.

Hope that's help.