Error saving 'EXAMPLE.pdf', file wasn't uploaded properly.

5 posts by 2 authors in: Forums > CMS Builder
Last Post: March 18, 2008   (RSS)

By Mowbray - March 18, 2008

I've been trying to upload PDFs for products in my CMS and every time I try, regardless of the PDF it comes back with the same error in nice Red font.

Error saving 'EXAMPLE.pdf', file wasn't uploaded properly.
Error saving 'EXAMPLE.pdf', file is 0 bytes.

I've attached a png too... although there's not much else that comes up other than the Error message.

With a little further testing, I've found this only seems to happen with some PDFs and not all of them... That probably makes this more difficult to solve.

help?
Attachments:

errorimage.png 35K

Re: [Mowbray] Error saving 'EXAMPLE.pdf', file wasn't uploaded properly.

By Dave - March 18, 2008

Hi Mowbray, welcome aboard!

If you're only getting the error sometimes then you're probably hitting a upload limit imposed by PHP. Go to Admin > General Settings > PHP Info (link at the bottom of the page) and search for "upload_max_filesize".

Can you check what that value is set to?
Dave Edis - Senior Developer
interactivetools.com

Re: [Dave] Error saving 'EXAMPLE.pdf', file wasn't uploaded properly.

By Mowbray - March 18, 2008

Thanks for the speedy reply.

That definitely looks to be the problem.

It's set to 2M which is a little low for the things I need to upload.

Can you point me to some instructions on how to change this? or is it something I have to take up with my hosting provider?

-M.

Re: [Dave] Error saving 'EXAMPLE.pdf', file wasn't uploaded properly.

By Mowbray - March 18, 2008

I tried making the changes you suggested with no luck. [crazy]

I'll talk to my hosting people.... thanks for the help.