Can't see WYSIWYG editor when adding content

Hi,

I have tried both IE6 and IE7 with no luck and have re-uploaded the TinyMCE folder, also with no luck. Both browsers have Javascript enabled for they both run other of my applications that use TinyMCE (with no problems). I am stuck. Should the TinyMCE be uploaded in ASCII or Binary? Any guidance you can provide would be greatly appreciated.

Hi Vinco,

Since it's all text-based, TinyMCE should be uploaded in ASCII (only images should be uploaded in binary.) Auto-detect usually works just fine for this.

When you say you have "no luck", can you go into further detail? What does it look like on your screen? Are you able to test it from a different computer? Did the demo link work for you? Can you grab a screenshot of the non-working page so I can see what it looks like?

Hi,

Yes, I have tried multiple computers with both IE6 and IE7. Yes the demo link worked. I have a simple file setup with Title and Content(WYSIWYG). Title is displayed but for content - after the fieldname(content) there is simply whitespace. If I view source from the browser, you can see the TinyMCE code but nothing displays.



Below is the code from the view source;

<script language="javascript" type="text/javascript"><!--
tinyMCE.init({
mode : "exact",
theme : "advanced",
language: "en",

// Define buttons: Button codes: http://wiki.moxiecode.com/index.php/TinyMCE:Control_reference
theme_advanced_buttons1 : "formatselect,fontsizeselect,bold,italic,underline,|,justifyleft,justifycenter,justifyright,|,bullist,numlist,|,outdent,indent,|,removeformat,fullscreen",
theme_advanced_buttons2 : "forecolor,backcolor,|,link,unlink,anchor,|,hr,image,media,table,|,pastetext,pasteword,|,code",
theme_advanced_buttons3 : "",

// Load Plugins: ***NOTE*** plugins must be added both here and in tinyMCE_GZ.init() in edit.php!
plugins : "inlinepopups,contextmenu,table,fullscreen,paste,media",

// Paste From Word Settings - Docs: http://wiki.moxiecode.com/index.php/TinyMCE:Plugins/paste
paste_use_dialog: true,
paste_auto_cleanup_on_paste: true,

//
theme_advanced_toolbar_location : "top",
theme_advanced_toolbar_align : "left",
elements: 'content',
file_browser_callback : "wysiwygUploadBrowser",
relative_urls : false,
document_base_url: "/",

remove_script_host : false,
entity_encoding : "raw", // don't store extended chars as entities (&ntilde) or keyword searching won't match them

verify_html : false, // allow all tags and attributes

//
content_css : "/newsroom/css/wysiwyg.css"
});
//--></script>



Thank you for your help

Hi vinco,

At this point it's probably best if we take a look at your installation directly to see if we can replicate this problem on our end. You'll want to submit a second-level support request here:

http://www.interactivetools.com/support/

I look forward to hearing from you!