Your account has expired
3 posts by 3 authors in: Forums > CMS Builder
Last Post: September 1, 2008 (RSS)
By jrck - August 31, 2008
Hi, I have a problem when i try to log into the cms builder, it says Your account has expired, and i have only one account. What can i do
Re: [jrck] Your account has expired
By Jake - August 31, 2008
Hi jrck,
It sounds like you accidentally set your admin account to expire. The only way to resolve this is to edit the data in your database directly (or you can reinstall the software).
If you choose to edit the database directly, you'll be looking to edit a table called "cms_accounts". Look for the column called "expiresDate" and change your account's value there to this:
0000-00-00 00:00:00
If this isn't something you're comfortable doing, we can try to connect to your database from our end, but this isn't always possible due to hosting company security restrictions. You'd want to include your MySQL details as well as control panel access to your site in a support request here:
http://www.interactivetools.com/support/
I hope that helps!
It sounds like you accidentally set your admin account to expire. The only way to resolve this is to edit the data in your database directly (or you can reinstall the software).
If you choose to edit the database directly, you'll be looking to edit a table called "cms_accounts". Look for the column called "expiresDate" and change your account's value there to this:
0000-00-00 00:00:00
If this isn't something you're comfortable doing, we can try to connect to your database from our end, but this isn't always possible due to hosting company security restrictions. You'd want to include your MySQL details as well as control panel access to your site in a support request here:
http://www.interactivetools.com/support/
I hope that helps!
-----------------------------------------------------------
Cheers,
Jake Marvin - Product Specialist
support@interactivetools.com
Hire me!
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with Priority Consulting.
Cheers,
Jake Marvin - Product Specialist
support@interactivetools.com
Hire me!
Save time by getting our experts to help with your project. Template changes, advanced features, full integration, whatever you need. Whether you need one hour or fifty, get it done fast with Priority Consulting.
Re: [jrck] Your account has expired
By Dave - September 1, 2008
Hi jrck,
I've attached a small script that will disable the Expiry date for all accounts (by setting "Never Expires" to true). Upload it to the same folder as admin.php and run it and it should output:
Disabling Account Expiry: Done
Then you should be able to login (remove the script when you're done).
Hope that helps.
I've attached a small script that will disable the Expiry date for all accounts (by setting "Never Expires" to true). Upload it to the same folder as admin.php and run it and it should output:
Disabling Account Expiry: Done
Then you should be able to login (remove the script when you're done).
Hope that helps.
Dave Edis - Senior Developer
interactivetools.com
interactivetools.com