Please disable the 'safe_mode' setting in php.ini

5 posts by 3 authors in: Forums > CMS Builder
Last Post: March 20, 2009   (RSS)

Re: [2n-Jenn] Please disable the 'safe_mode' setting in php.ini

By Dave - November 18, 2008

Hi Jennifer, welcome to the CMS Builder forum! :)

We've found the easiest way to get through to hosts is to create a simple one line script that demonstrates the problem.

Create a file in the same folder as CMS Builder called phpinfo.php with this contents:

<?php phpinfo(); ?>

When you run it you should see a long pages with all the PHP configuration values. Search for "safe_mode" the first value (Local Value) should be "Off". If it's not, let us know and email your host and send them the link to the phpinfo.php script that shows safe_mode is still on.

Hope that helps, let me know what happens! :)
Dave Edis - Senior Developer
interactivetools.com

Re: [Dave] Please disable the 'safe_mode' setting in php.ini

By 2n-Jenn - November 18, 2008 - edited: November 18, 2008

Yes, the settings do indicate that safe mode is turned ON ~ this is exactly what I needed to convince the host.

I appreciate your help, and love the simple solution.

Many thanks, Jenn

Re: [Dave] Please disable the 'safe_mode' setting in php.ini

By gagester - March 20, 2009

Hello, Can i ask a follow up question to this?

When i login to the admin for the host, i have the option to turn "PHP Safe Mode" on or off, as well as the option to turn "PHP Safe Mode GID" on or off. Do i need to turn the second one off as well?

Thanks!

Re: [gagester] Please disable the 'safe_mode' setting in php.ini

By Dave - March 20, 2009

Hi gagester,

I replied to your other post on this topic here:
http://www.interactivetools.com/forum/gforum.cgi?post=70337#70337

Hope that helps!
Dave Edis - Senior Developer
interactivetools.com