Migrating a CMS Builder site

18 posts by 8 authors in: Forums > CMS Builder
Last Post: February 17, 2010   (RSS)

By Donna - October 30, 2009

Hi Hannah,

Sounds like you don't quite have the right path on your new server yet. One way you can figure out what that should be is to go to Admin > General Settings, and look for "Program Directory". This will get you the path up to the cmsAdmin folder, and then you'll just need to add the /lib/viewer_functions.php part after that.

Give that a try, and if it's not working, feel free to fill out a support request and I can see what the correct path on your server should be. :)
Donna

--
support@interactivetools.com

Re: [Donna] Migrating a CMS Builder site

By Kittybiccy - November 2, 2009

Thanks Donna,
All fixed now, figured out the correct path! :)

Re: [Donna] Migrating a CMS Builder site

By HDLLC - February 16, 2010

Hi Donna-

Moved a site - having similar issue.
I have copied the path from the admin, and replaced all instances, but still getting this error:

Warning: require_once(/home/predator/public_html/User/cmsAdmin/lib/viewer_functions.php) [function.require-once]: failed to open stream: No such file or directory in /home/account_name/public_html/User/includes/hot-news-include.php on line 2


Line two of that include file (hot-news-include.php) is this:
require_once "/home/account_name/public_html/User/cmsAdmin/lib/viewer_functions.php";


The path from my admin, for the program directory:
/home/account_name/public_html/User/cmsAdmin

Any thoughts?

Thanks in advance!

--Jeff

Re: [HDLLC] Migrating a CMS Builder site

By Donna - February 16, 2010

Hi Jeff!

If you go to the directory specified, is there a file there? (ie, the viewer_functions.php file.)
Donna

--
support@interactivetools.com

Re: [Donna] Migrating a CMS Builder site

By HDLLC - February 16, 2010

Thanks Donna!

Yes, there is. Could it be a permissions issue?

Thanks!

--Jeff

Re: [HDLLC] Migrating a CMS Builder site

By HDLLC - February 17, 2010

permissions look the same as on previous server.
Any other thoughts/ideas? Still cannot seem to get this running.

Thanks!

--Jeff

Re: [HDLLC] Migrating a CMS Builder site

By Donna - February 17, 2010

Hi Jeff. Definitely odd -- try filling in a support request and we can pop in and see what's going on. :)

https://www.interactivetools.com/support/email_support_form.php
Donna

--
support@interactivetools.com