Error Code?
4 posts by 3 authors in: Forums > CMS Builder
Last Post: March 17, 2010 (RSS)
By sykomac - March 17, 2010
It's probably something in my upgrade but....
I upgraded an account to CMSB 2.03 now I have a user who can log on but cannot drag items in the order she wants (she used to be able to).
Also, when I go into the User Accounts to check on her account, if I hit save or cancel all I get is a dialog box that has my website address and a number below it. I'm guessing the number is the user number of the account I was editing. Once I click out of that dialog box the save and cancel buttons do not work and I have to click on a different menu in order to get out of editing that user.
Any ideas as to what I can check?
Thanks,
Paul
I upgraded an account to CMSB 2.03 now I have a user who can log on but cannot drag items in the order she wants (she used to be able to).
Also, when I go into the User Accounts to check on her account, if I hit save or cancel all I get is a dialog box that has my website address and a number below it. I'm guessing the number is the user number of the account I was editing. Once I click out of that dialog box the save and cancel buttons do not work and I have to click on a different menu in order to get out of editing that user.
Any ideas as to what I can check?
Thanks,
Paul
Re: [sykomac] Error Code?
By Toledoh - March 17, 2010
I had a similar thing. Try cleaning your browser cache.
Cheers,
Tim (toledoh.com.au)
Tim (toledoh.com.au)
Re: [sykomac] Error Code?
By Donna - March 17, 2010
Hi Paul!
Yup, try emptying your cache -- some browsers will save old files and cause weird errors.
If emptying your cache doesn't work, try filling in a support request here:
https://www.interactivetools.com/support/email_support_form.php
Yup, try emptying your cache -- some browsers will save old files and cause weird errors.
If emptying your cache doesn't work, try filling in a support request here:
https://www.interactivetools.com/support/email_support_form.php
Donna
--
support@interactivetools.com
--
support@interactivetools.com
Re: [Donna] Error Code?
By sykomac - March 17, 2010
Thanks guys.
That must have been the problem. When I tried on my computer at home there were no problems. I'll have to empty the cache on the computers at work that are having problems.
Thanks again,
Paul
That must have been the problem. When I tried on my computer at home there were no problems. I'll have to empty the cache on the computers at work that are having problems.
Thanks again,
Paul