Best way to use link field option

18 posts by 6 authors in: Forums > CMS Builder
Last Post: March 29, 2010   (RSS)

By Damon - April 10, 2009

Hi Kate,

It is very hard to determine what is happening without taking a look at your CMS Builder setup and php code within the pages.

Can you submit a support request with CMS Builder login details and FTP info?

Here is the link:
https://www.interactivetools.com/support/email_support.cgi

Also please include the URL to this forum thread for reference.

After you get these details from you, we should be able to quickly get the issue sorted out for you.
Cheers,
Damon Edis - interactivetools.com

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Re: [Damon] Best way to use link field option

By _kate_ - April 10, 2009

Hi Damon,
Thanks for the quick response! I have sent my details using that form now.

By _kate_ - May 7, 2009

The support rep wasn't able to help and instead referred me to the consulting dept.

Is there anyone here who has done something similar that may be able to help out and offer some possible solutions? Any help appreciated :)

By ross - May 7, 2009

Hi Kate.

We probably should have just moved that in to consulting the first time. Would you mind emailing me FTP details and a link to this forum post through consulting@interactivetools.com

I know you've done that in the past several times but we don't hold onto that for very long. Thanks!
-----------------------------------------------------------
Cheers,
Ross Fairbairn - Consulting
consulting@interactivetools.com

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Template changes, advanced features, full integration, whatever you
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Re: [ross] Best way to use link field option

By willbegood - May 26, 2009

Let's say i have the same problematic.
I get no error but it only display ONE agent (with all its requested fields).
And something strange is that the AGENT displayed is not associated with the SALE, when i check i found that the AGENT displayed is simply the very first entry of AGENT table.

Question : how to force to display only the AGENT(s) associated with the given SALE?

Re: [willbegood] Best way to use link field option

By ross - May 27, 2009

Hi there.

I think what you are running into here is the ownership of the listing.

What you'll want to do is go into the program and modify a listing. Up at the top you'll see something that says, created by and then it will have a name. This is the agent that will show up when you click to see the agent details for any listing.

Make sure that name says the appropriate agent. If you are logged in as admin, you can actually change this setting so it's correct.

Let me know if that make sense. Thanks!
-----------------------------------------------------------
Cheers,
Ross Fairbairn - Consulting
consulting@interactivetools.com

Hire me! Save time by getting our experts to help with your project.
Template changes, advanced features, full integration, whatever you
need. Whether you need one hour or fifty, get it done fast with
Priority Consulting: http://www.interactivetools.com/consulting/

Re: [Dan Maitland] Best way to use link field option

By Donna - March 29, 2010

Hi Dan!

Did you see Ross's post above about changing the owner of each listing? You'll need to create an account for each agent, and as an admin, you can change the ownership of each listing to the specific user who should be associated with that listing.

Does that make sense? Feel free to fill out a support request form if you'd like me to look closer for you:

http://www.interactivetools.com/support/email_support_form.php
Donna

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