Error when saving updates
4 posts by 2 authors in: Forums > CMS Builder
Last Post: July 6, 2010 (RSS)
By design9 - July 6, 2010
Hello,
I am getting an error when I am in a section making updates, error pops up and it will not let me save the page. I have attached a screenshot of the error I get. It is a box that pops up and has all this css and javascript coding. If I log out of CMS admin and log back in, then I can seem to go back and update it and it will save my changes. The only problem is that the I lose all the updates I originally made when I got the error because I have to logoff with saving my updates.
Can you possibly tell me what may be causing this and how to fix it?
Thanks!
April
I am getting an error when I am in a section making updates, error pops up and it will not let me save the page. I have attached a screenshot of the error I get. It is a box that pops up and has all this css and javascript coding. If I log out of CMS admin and log back in, then I can seem to go back and update it and it will save my changes. The only problem is that the I lose all the updates I originally made when I got the error because I have to logoff with saving my updates.
Can you possibly tell me what may be causing this and how to fix it?
Thanks!
April
Re: [apdance9] Error when saving updates
By Jason - July 6, 2010
Hi April,
I can't see the screen shot. Could you reattach it?
Does this only happen when you're updating a record, or does it happen when you create a new record as well?
If you could email your CMS Builder login and FTP Details to jason@interactivetools.com I can take a closer look for you.
Hope this helps.
I can't see the screen shot. Could you reattach it?
Does this only happen when you're updating a record, or does it happen when you create a new record as well?
If you could email your CMS Builder login and FTP Details to jason@interactivetools.com I can take a closer look for you.
Hope this helps.
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com
Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/
Jason Sauchuk - Project Manager
interactivetools.com
Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/
Re: [Jason] Error when saving updates
By design9 - July 6, 2010
Sorry, I forgot to attach the screenshot.
It seems to happen when we are updating a record. I had this problem today in the Homenew section but I have had many of our daily users have problems recently when updating content.
I will also email you my ftp and cms info.
Thanks for your help!
April
It seems to happen when we are updating a record. I had this problem today in the Homenew section but I have had many of our daily users have problems recently when updating content.
I will also email you my ftp and cms info.
Thanks for your help!
April
Re: [apdance9] Error when saving updates
By Jason - July 6, 2010
Hi April,
I think what's happening is someone begins working on updating a record, but then stops before they save it. Eventually they're logged off by the server, after which they try to save the record. The error comes from trying to save while not being logged in.
Hope this helps.
I think what's happening is someone begins working on updating a record, but then stops before they save it. Eventually they're logged off by the server, after which they try to save the record. The error comes from trying to save while not being logged in.
Hope this helps.
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com
Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/
Jason Sauchuk - Project Manager
interactivetools.com
Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/