createPDF installation problem

By Chris - September 27, 2010

Hi equinox69,

I'm guessing it's a server configuration issue. Can you please fill out your FTP details with a [url http://www.interactivetools.com/support/]Second Level Support Request[/url] and I can take a look? Please include my name and a link to this forum thread.
All the best,
Chris

Re: [chris] createPDF installation problem

By Codee - September 27, 2010

Thanks in advance Chris. Just submitted support ticket, Ticket ID: HMH-117352

Re: [chris] createPDF installation problem

By InHouse - October 12, 2010

Just by way of an update. One of my hosts has quietly installed the fontConfig libs needed for this to work. Dave (II's fearless leader) was able to install it safely on that one server.
Another main server politely declined again to install it on a shared box, suggesting that I move to their "cloud" service or other higher-level services.

The option to run this by proxy, as suggested by Dave, looks promising though.

J.