Strange problem installing cms builder
4 posts by 2 authors in: Forums > CMS Builder
Last Post: October 7, 2010 (RSS)
By rui - October 7, 2010
Hi,
I have a strange problem installing the cms builder.
The first time i had no problem installing but in the middle off the construction of the website my client change server, same domain but different server. So i download the cms builder again, upload all files, 777 permissions and when i go www.domain.com/cmsAdmin... noting happens, no error, just white blank page.
I don't understand, i did everything like the first time but this time nothing happens.
Sorry the bad English.
Rui
I have a strange problem installing the cms builder.
The first time i had no problem installing but in the middle off the construction of the website my client change server, same domain but different server. So i download the cms builder again, upload all files, 777 permissions and when i go www.domain.com/cmsAdmin... noting happens, no error, just white blank page.
I don't understand, i did everything like the first time but this time nothing happens.
Sorry the bad English.
Rui
Re: [rui] Strange problem installing cms builder
By Jason - October 7, 2010
Hi Rui,
If the software has changed servers, it needs to be installed again. It is strange that you're not getting an error though. Please fill out a 2nd level support request here:
https://www.interactivetools.com/support/email_support_form.php
We can then take a closer look at this issue for you.
Hope this helps.
If the software has changed servers, it needs to be installed again. It is strange that you're not getting an error though. Please fill out a 2nd level support request here:
https://www.interactivetools.com/support/email_support_form.php
We can then take a closer look at this issue for you.
Hope this helps.
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com
Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/
Jason Sauchuk - Project Manager
interactivetools.com
Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/
Re: [rui] Strange problem installing cms builder
By Jason - October 7, 2010
Hi Rui,
We've resolved this problem. There is a line in cms/lib/init.php that attempts to raise the memory_limit available to a script to 128MB. This is usually not a problem. Your server seems to have strict limits on memory and this caused an error which is why the page was displaying blank. I've removed this line and now everything seems to be working fine.
Please let us know if you run into any other issues.
Hope this helps.
Jason.
We've resolved this problem. There is a line in cms/lib/init.php that attempts to raise the memory_limit available to a script to 128MB. This is usually not a problem. Your server seems to have strict limits on memory and this caused an error which is why the page was displaying blank. I've removed this line and now everything seems to be working fine.
Please let us know if you run into any other issues.
Hope this helps.
Jason.
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com
Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/
Jason Sauchuk - Project Manager
interactivetools.com
Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/
Re: [Jason] Strange problem installing cms builder
By rui - October 7, 2010
Yep, it´s working, thank you very much :)
Rui
Rui