Password not showing up in My Account

Hi,

When you check that option, you should get 3 fields in the My Accounts section : Current Password, New Password, and New Password (again). All three of these fields should be blank.

When you go back and edit the password field in accounts, is the "My Account" option still selected?

What version of CMS Builder are you using?

Please fill out a 2nd Level Support Request here:
https://www.interactivetools.com/support/email_support_form.php
and we'll take a closer look into this for you.

Hope this helps.

Hi Jason,
I do have the three fields: Current Password, New Password & New Password (again) but I was thinking the Current Password field should be filled in with the user's current password. If not, then there is no way for a user to get their current password by looking at 'My Account' - is that right?

Hi,

Yes, by default CMS Builder won't display a user's password as text anywhere as it's a bit of a security risk. If a user forgets their password, there is a "Forgot Your Password?" link on CMS Builder's login page.

If you want to get around this and display their password, you can do the following:
Add a separator field to the User Accounts section. Set it to be HTML and use this code:
<tr>
<td>
Password:
</td>
<td><?php echo $RECORD['password'];?></td>
</tr>
Set this field to be part of the My Account page.

A couple of things to consider in doing this:
- If you're using an older version of CMS Builder, replace $RECORD with $record.
- This field will appear in EACH user account record. This means anyone looking at a user record can see that person's password as plain text.
- This is also a security risk as it will display a user's plain text password on their My Account page where anyone standing behind them can see it.

Hope this helps.

Just an observation, if a user is looking at the My Account page they already know their password since they would have needed to enter it at login.

That is a good observation!

I've had some users think their password was deleted or "lost" as it wasn't showing up in the field... and panic sets in..

Hi,

This is true, but it's usually considered poor security to display a password in plain text. But if it things easier for your users, then you can definitely do it.