WYSIWYG editor & creating links problem
4 posts by 3 authors in: Forums > CMS Builder
Last Post: November 17, 2010 (RSS)
By vickiev - November 16, 2010
All of a sudden, I'm not able to create a link in the editor. Last week I could create and edit the links.
When the link icon is clicked, the window opens and loads in our 404 page. The menu to create the link is nowhere to be found. The same thing occurs when I try the html feature , a 404 page appears.
Please advise. Thanks!
When the link icon is clicked, the window opens and loads in our 404 page. The menu to create the link is nowhere to be found. The same thing occurs when I try the html feature , a 404 page appears.
Please advise. Thanks!
Re: [vickiev] WYSIWYG editor & creating links problem
Got an example of the link Vickiev? [:)]
Re: [vickiev] WYSIWYG editor & creating links problem
By Jason - November 17, 2010
Hi vickiev,
Have you made any recent changes to your installation (ie, moved servers, upgraded CMS Builder, etc)? Most WYSIWYG issues are caused by caching, so try clearing your browser's cache, log back in and try again.
If you're still experiencing a problem, please fill out a [url http://www.interactivetools.com/support/]2nd Level Support Request[/url] and we'll take a closer look into this issue for you.
Hope this helps
Have you made any recent changes to your installation (ie, moved servers, upgraded CMS Builder, etc)? Most WYSIWYG issues are caused by caching, so try clearing your browser's cache, log back in and try again.
If you're still experiencing a problem, please fill out a [url http://www.interactivetools.com/support/]2nd Level Support Request[/url] and we'll take a closer look into this issue for you.
Hope this helps
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com
Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/
Jason Sauchuk - Project Manager
interactivetools.com
Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/
Re: [vickiev] WYSIWYG editor & creating links problem
By Jason - November 17, 2010
Hi vickiev,
What was happening was there was a rule in your .htaccess file that was redirecting .htm pages to .php files. Files used by tinymce use a .htm extension. What we did was add this rule to your .htaccess file:
so that it will only redirect if the .htm file DOESN'T exist. Everything seems to be working now.
Hope this helps.
What was happening was there was a rule in your .htaccess file that was redirecting .htm pages to .php files. Files used by tinymce use a .htm extension. What we did was add this rule to your .htaccess file:
RewriteCond %{REQUEST_FILENAME} !-fso that it will only redirect if the .htm file DOESN'T exist. Everything seems to be working now.
Hope this helps.
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com
Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/
Jason Sauchuk - Project Manager
interactivetools.com
Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/