Record not found issue.
2 posts by 2 authors in: Forums > CMS Builder
Last Post: December 13, 2010 (RSS)
I have a bilingual site set up using the membership plugin (works great btw) but I am having a small problem.
If I am on the English accounts page and I switch to the french version I get a white screen with an error message saying "Record not found" but if I go to another page in the English version and then go to the French version and click on the accounts link (mon compt) I don't get the error.
I think that I will have to give you the username and password to login if you want to replicate this error. This doesn't happen on any other page when I switch languages but only the actual account page. I would imagine it is some sort of validation issue or something. Should I go to second tier for something like this?
If I am on the English accounts page and I switch to the french version I get a white screen with an error message saying "Record not found" but if I go to another page in the English version and then go to the French version and click on the accounts link (mon compt) I don't get the error.
I think that I will have to give you the username and password to login if you want to replicate this error. This doesn't happen on any other page when I switch languages but only the actual account page. I would imagine it is some sort of validation issue or something. Should I go to second tier for something like this?
Re: [Dan Maitland] Record not found issue.
By Jason - December 13, 2010
Hi Dan,
Sure, you can send in a 2nd Level support request and we can take a quick look. If you can give an example of the steps you're going through that results in this issues, it will help speed things along.
Thanks
Sure, you can send in a 2nd Level support request and we can take a quick look. If you can give an example of the steps you're going through that results in this issues, it will help speed things along.
Thanks
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Jason Sauchuk - Project Manager
interactivetools.com
Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/