Website Down when ISP upgraded server
3 posts by 3 authors in: Forums > CMS Builder
Last Post: September 26, 2011 (RSS)
By hml2 - September 26, 2011
Following message presented itself. ISP looking into it but not making any progrees - can you help.
Warning: require_once(/home/gobillyc/public_html/cmsAdmin/lib/viewer_functions.php) [function.require-once]: failed to open stream: Permission denied in /home/igolfwd/public_html/index.php on line 3
Can you advise, as I've not seen anything on threads?
Warning: require_once(/home/gobillyc/public_html/cmsAdmin/lib/viewer_functions.php) [function.require-once]: failed to open stream: Permission denied in /home/igolfwd/public_html/index.php on line 3
Can you advise, as I've not seen anything on threads?
Re: [hml2] Website Down when ISP upgraded server
By ross - September 26, 2011
Hi hml2
Thanks for posting!
That's an odd error. The error message itself makes this out to be a permissions problem and that's odd because, usually, permissions are set by default by the server when you upload those during installation of CMS Builder.
If your host gets back to you with an update, would you mind posting it back here so we can keep anyone else following along up to speed?
Also, feel free to send me a second level support request here:
https://www.interactivetools.com/support/email_support_form.php
I'd like to have a closer look at this one for you.
Thanks!
Thanks for posting!
That's an odd error. The error message itself makes this out to be a permissions problem and that's odd because, usually, permissions are set by default by the server when you upload those during installation of CMS Builder.
If your host gets back to you with an update, would you mind posting it back here so we can keep anyone else following along up to speed?
Also, feel free to send me a second level support request here:
https://www.interactivetools.com/support/email_support_form.php
I'd like to have a closer look at this one for you.
Thanks!
-----------------------------------------------------------
Cheers,
Ross Fairbairn - Consulting
consulting@interactivetools.com
Hire me! Save time by getting our experts to help with your project.
Template changes, advanced features, full integration, whatever you
need. Whether you need one hour or fifty, get it done fast with
Priority Consulting: http://www.interactivetools.com/consulting/
Cheers,
Ross Fairbairn - Consulting
consulting@interactivetools.com
Hire me! Save time by getting our experts to help with your project.
Template changes, advanced features, full integration, whatever you
need. Whether you need one hour or fifty, get it done fast with
Priority Consulting: http://www.interactivetools.com/consulting/
Re: [hml2] Website Down when ISP upgraded server
By Jason - September 26, 2011
Hi,
Another thing you'll want to look at is the path to your viewer functions. Looking at the error message, the script is looking for your CMSB installation here:
/home/gobillyc/public_html/
and then index.php here:
/home/igolfwd/public_html/
You could try changing your require_once statement to this:
require_once("/home/igolfwd/public_html/cmsAdmin/lib/viewer_functions.php");
Hope this helps
Another thing you'll want to look at is the path to your viewer functions. Looking at the error message, the script is looking for your CMSB installation here:
/home/gobillyc/public_html/
and then index.php here:
/home/igolfwd/public_html/
You could try changing your require_once statement to this:
require_once("/home/igolfwd/public_html/cmsAdmin/lib/viewer_functions.php");
Hope this helps
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com
Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/
Jason Sauchuk - Project Manager
interactivetools.com
Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/