WYSIWYG problems
7 posts by 4 authors in: Forums > CMS Builder
Last Post: June 20, 2012 (RSS)
By vl4899 - May 16, 2012
- When any of the insert boxes (image, media, etc.) is clicked a pop-up panel appears but is all plain grey
- When I attempt to copy ad paste an image, the image does not show up
- Clicking the HTML button generates a blank white popup screen
I this a browser or permissions problem?
Volodymyr
Re: [vl4899] WYSIWYG problems
By Damon - May 16, 2012
To fix the WYSIWYG editro issue can you try re-uploading all the folder and files within:
/3rdParty/tiny_mce/
Next, remove the tiny_mce_cache .gz file within the data folder.
If it still isn't working, can you send in a Support Request with your site details so I can take a look:
https://www.interactivetools.com/support/email_support_form.php?priority=free&message=http://www.interactivetools.com/forum/gforum.cgi?post=93337#93337
Thanks!
Damon Edis - interactivetools.com
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http://www.interactivetools.com/consulting/
Re: [Damon] WYSIWYG problems
By HDLLC - June 20, 2012
I have a similar issue, and tried what you suggested (above) but to no avail. Still getting a blank gray window when I try to add an image to the WYSIWYG Editor content. Any ideas?
Thanks much!
--Jeff
Re: [HDLLC] WYSIWYG problems
By Jason - June 20, 2012
If you could send in a [url http://www.interactivetools.com/support]2nd Level Support[/url] Request, we can take a look.
Thanks
Jason Sauchuk - Project Manager
interactivetools.com
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http://www.interactivetools.com/consulting/
Re: [HDLLC] WYSIWYG problems
By Jason - June 20, 2012
I took a look at this issue. The problem here was actually due to an .htaccess rule in the root of your server:
RewriteRule ^(.*).htm$ root.php?$1.htm&%{QUERY_STRING}This would take any file ending with .htm to a location that wouldn't exist. The WYSIWYG editor uses .htm files in popups for things like inserting images. I've commented out this rule, and it seems to be working correctly now.
Hope this helps.
Jason Sauchuk - Project Manager
interactivetools.com
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http://www.interactivetools.com/consulting/