Couldn't load viewer library, check filepath in sourcecode
4 posts by 2 authors in: Forums > CMS Builder
Last Post: June 25, 2012 (RSS)
By terryally - June 23, 2012 - edited: June 23, 2012
I initially copied over the entire directory file, deleted the isInstalled.php and did a reinstallation and got the error message: "Couldn't load viewer library, check filepath in sourcecode."
I then did a fresh installation and created a sample Section Editor and got the same error message.
I tried replacing the following lines:
$libraryPath = 'cmsAdmin/lib/viewer_functions.php';
$dirsToCheck = array('/home/bplllih/public_html/','','../','../../','../../../');
foreach ($dirsToCheck as $dir) { if (@include_once("$dir$libraryPath")) { break; }}with a direct include_once pointing to the location of viewer_functions.php and the error message was Internal 500.
safe_mode is turned off but mod_security isn't because it is a temporary URL.
Can you please tell me what to do to correct this?
Thanks
Terry
Re: [terryally] Couldn't load viewer library, check filepath in sourcecode
By Jason - June 23, 2012
mod_security shouldn't be an issue. Since this was a server move, the issue is most likely here:
/home/bplllih/public_html/Chances are, that is not the correct directory anymore. If cmsAdmin is in the root of your site, you can try replacing it with this:
$libraryPath = 'cmsAdmin/lib/viewer_functions.php';
$dirsToCheck = array('/','','../','../../','../../../');
foreach ($dirsToCheck as $dir) { if (@include_once("$dir$libraryPath")) { break; }}Hope this helps
Jason Sauchuk - Project Manager
interactivetools.com
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Re: [Jason] Couldn't load viewer library, check filepath in sourcecode
By terryally - June 24, 2012
That path is the new path not the old one.
I did however make the change the suggested and the error message remains the same.
When I did the install I noticed that CMSB automatically assigned the document root to "/usr/local/apache/htdocs" which is not correct. I changed that in the General Setting to "/home/bplllih/public_html".
The error message still remains.
Any further thoughts?
Terry
Re: [terryally] Couldn't load viewer library, check filepath in sourcecode
By Jason - June 25, 2012
Please send in a [url http://www.interactivetools.com/support]2nd Level Support Request[/url] along with a link to a page that demonstrates the problem and we'll take a look.
Thanks,
Jason Sauchuk - Project Manager
interactivetools.com
Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/