Moved website to managed server - now have error!

Hi,

It looks like you don't have file permissions for the default folder where the server is storing session files. One solution would be to create your own folder with proper permissions and then set that to the default sessions folder inside General Settings -> session.savepath. I am assuming, however, that you are not able to log into CMS builder because of this error. In which case, you need to contact your host and let them know that there is a problem with file permissions on the sessions folder (/var/lib/php/session).

Hope this helps

Thanks Jason - that was the problem!

Hi,

This is certainly not a scripting issue. One way to demonstrate this to a host is to have a test file that contains only 1 line of PHP.

Create a file called sessionTest.php. Inside that file, put in this code:

<?php
session_start();
?>

You don't need anything else. Upload this file to your site. If its a hosting problem, when you go to that page, you should receive an error. If so, forward this page along to your host and have them correct the error. session_start(); is a standard PHP function, so it can't be blamed on 3rd Party Software.

Hope this helps

I agree with you...

what exactly do I have to tell them they need to fix?

They need to change the session.savepath settings so that the error they see when they go to your test page goes away. They should be able to figure out a solution from the error message.

Hope this helps