Log out / timeout error bug what in the drag confusion
3 posts by 3 authors in: Forums > CMS Builder
Last Post: August 15, 2012 (RSS)
By rez - August 10, 2012
[;)]
Hi I tried to drag and drop an item in my CMSB today and a lightbox opened with a page of code in it. I think what happened is that I was actually auto logged out and if the first thing you do is try to drag and drop, this error happens. When I refreshed the page I noticed I was logged out. Once logged in, it appears everything is fine.
This is probably rare but should go on your bug list? At least I think that's what happened, hopefully you can reproduce it.
thanks.
Hi I tried to drag and drop an item in my CMSB today and a lightbox opened with a page of code in it. I think what happened is that I was actually auto logged out and if the first thing you do is try to drag and drop, this error happens. When I refreshed the page I noticed I was logged out. Once logged in, it appears everything is fine.
This is probably rare but should go on your bug list? At least I think that's what happened, hopefully you can reproduce it.
thanks.
Re: [rez] Log out / timeout error bug what in the drag confusion
By Jason - August 10, 2012
Hi Rez,
Thanks for posting. Could I get you to send in a [url http://www.interactivetools.com]2nd Level Support Request[/url]. In the request, please detail the exact steps you go through to cause the error. I want to see if I can recreate this on multiple installations or see if its an issue with the server configuration.
Thanks,
Thanks for posting. Could I get you to send in a [url http://www.interactivetools.com]2nd Level Support Request[/url]. In the request, please detail the exact steps you go through to cause the error. I want to see if I can recreate this on multiple installations or see if its an issue with the server configuration.
Thanks,
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Jason Sauchuk - Project Manager
interactivetools.com
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http://www.interactivetools.com/consulting/
Re: [rez] Log out / timeout error bug what in the drag confusion
Hi Rez,
I had a similar but different problem involving dragging a record displaying a page of code.
Turns out that I had inadvertently used an older version of a file that had been modified to retain some required functionality after an upgrade.
I discovered the "fix" because the problem disappeared after I re-uploaded an unmodified set of 2.15 files.
If you're going to try this, don't forget to make a backup of your database files and then backup your cmsAdmin folder so you can restore everything if you run into further issues.
You'll also need to re-modify any specially modified files that are overwritten by an upgrade/reinstall.
Don't know if this will help, but I thought that I'd pass it along anyway.
Good luck,
Jerry Kornbluth
I had a similar but different problem involving dragging a record displaying a page of code.
Turns out that I had inadvertently used an older version of a file that had been modified to retain some required functionality after an upgrade.
I discovered the "fix" because the problem disappeared after I re-uploaded an unmodified set of 2.15 files.
If you're going to try this, don't forget to make a backup of your database files and then backup your cmsAdmin folder so you can restore everything if you run into further issues.
You'll also need to re-modify any specially modified files that are overwritten by an upgrade/reinstall.
Don't know if this will help, but I thought that I'd pass it along anyway.
Good luck,
Jerry Kornbluth
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Take advantage of a free 3 month trial subscription, only for CMSB users, at: http://www.thecmsbcookbook.com/trial.php