Upload directory '/cmsAdmin/uploads/custom/' doesn't exist

Hi Carole,

You indicated that you definitely have the cmsAdmin/uploads/ folder on the server, but is there a /cmsAdmin/uploads/custom/ on the server?

Did you add a new upload field or change an existing upload field to use a custom upload folder?

Let me know.

Hi Damon

No, there is no /cmsAdmin/uploads/custom/ on the server.

Everything was working fine until I manually added cmsAdmin/uploads/ in the settings as I was having an issue with my galleries (see post below) which resolved this problem, but its appeared to stuff up everything else.

 By mizrahi - October 16

in the generated code for the img srcs, it is showing "//uploads/...", when it should say "/cmsAdmin/uploads/..."

I believe this is the result of incorrect setting in your cms. 

If you go to Admin > General Settings, what do you have in the boxes for Upload Directory and for Upload folder URL?

Hi,

Can you send in a Support Request so we can take a closer look and find out exactly what is happening:
https://www.interactivetools.com/support/email_support_form.php?priority=free

In the comments of the support request, add a link to this post:
http://www.interactivetools.com/forum/forum-posts.php?Upload-directory-cmsAdmin-uploads-custom-doesn-t-exist-79118

Thanks!

Hi Carole

Just got your support request and think I have the solution so I wanted to update this thread for anyone else following along. Basically, I feel like the issue is going to be that the Upload Directory field needed to be a full server path instead of a relative one. I tested the theory on your server and it seemed to work for me.

Anyone else having an issue with "upload directory doesn't exist", make sure you ahve a full server path in the Upload Directory  field :).

Thanks!