500 Internal Server Error New install

4 posts by 3 authors in: Forums > CMS Builder
Last Post: June 6, 2014   (RSS)

By s2smedia - March 25, 2014

Ive installed tons of CMS Builders in the past.. This new one I just installed is giving me a 500 Internal Server Error. Not sure if it is a hosting thing or not. What should I do?

Internal Server Error

The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

By gregThomas - March 25, 2014

Hi s2media, 

I've not heard of an issue like this before, so I'm not sure how to resolve it. Would you mind filling out a second level support request for me? You can fill out the form here:

https://www.interactivetools.com/support/email_support_form.php

Then I can track down exactly what is causing the error. 

Thanks!

Greg

Greg Thomas







PHP Programmer - interactivetools.com

By gregThomas - June 6, 2014

Hi Benedict,

When it comes to 500 internal server errors, we often find that there isn't a consistent issue that causes them, they're usually caused by an issue with how the hosting is set up. For example yesterday one of our clients had this issue, and it turned out to be because the server had stopped being able to detect php.ini files

If you can fill out a second level support request we can take a look into the issue for you. The form you need to fill out is here:

https://www.interactivetools.com/support/email_support_form.php

Then I can take a closer look at the problem.

Thanks,

Greg

Greg Thomas







PHP Programmer - interactivetools.com