Got problem when uploading big file to 100%. Got login fields on pop-up window.

Hi there

The session is probably timing out automatically. You can set it to not time out, or extend the session time, in Admin -> General Settings -> Security Settings.

Hi,

The session time has been changed.  but still got the pop-up login window.

Most of file are fine.  Only a 600MB file got the error.

The hosting space have enough space.

CmsAdmin General Settings Screenshot:

https://nimbus.everhelper.me/client/notes/share/134432/Ow90Kp5A43RrwhT2zgxpPzlfRX8HKH4S/

Please help.  Thanks!

Roughly how long is it taking from starting the upload to getting this error?

Did not count it.

It might be around 15-20 min.

Tried over 6 times.  All got same situation.

Hope you can help. 

Thanks!

I suspect there might be a hard limit on length of time that a script can run on your server. Do other large files cause this error? Is it possible to test whether smaller files take that long?

Hi, 

Just testing a 120MB file.  I cost 8 min uploading time.

There are many big files (around 400MB) on the site.  It is no problem for uploading.

Only the 601 MB file got error.  

For hosting company.  

I have no idea how limit for the uploading.

Hope that's help.

I think there's definitely a limit there. Can you go to the General Settings and view your PHP info?

Hi

please the screenshot

https://nimbus.everhelper.me/client/notes/share/134432/Ow90Kp5A43RrwhT2zgxpPzlfRX8HKH4S/

Thanks.

No, sorry, that's not what I mean. You need to click the phpinfo link at the bottom of the screen, under Server Info.