number of "Total Records" in List Page change

5 posts by 2 authors in: Forums > CMS Builder
Last Post: January 14, 2015   (RSS)

By yusuketaga - January 5, 2015

Hi, I am not sure if i could explain this issue in descriptive text phrases. Therefore, let me tell you what’s happening in step by step and hoping someone can lead me to the solution. Please help.

1) "Total Records" is showing, for example, 80 records

2) “Per page” is set to 5, so it shows “Page 1 of 16”

3) After click on “Next Page >>”, it shows “Page 2 of 16” and this is correct.

4) Keep click on “Next Page >>”, it suddenly shows “Page 6 of 6” and "Total Records" changes to 30.

I attached 2 screen captures of Field Editor because I think the problem exist in how these are set.

Attachments:

A.png 45K

B.png 62K

By yusuketaga - January 7, 2015

Hi Claire,

Thanks for your reply!

Yes. The problem is inside the CMSB.

I found out that the problem occurs even without the complex set up.

Please see the attached images. (pic1.jpg, pic2.jpg)

Sorry, it's in Japanese but I think you can understand what's going on.

In the pic1.jpg, it matched 20 out of 20 records, therefore 1 of 4 pages.

Then  I click on "Next Page"

In the pic2.jpg, it shows there are 10 out 20 records where it still should be 20 out of 20 records, and 2 of 4 pages.

Does it make sense?

Attachments:

pic1.jpg 59K

pic2.jpg 59K

By claire - January 8, 2015

I'd like to take a look at this more closely. Can you submit an email support request here please?

https://www.interactivetools.com/support/email_support_form.php

--------------------

Claire Ryan
interactivetools.com

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http://www.interactivetools.com/consulting/

By yusuketaga - January 14, 2015

Hi Claire,

Thanks for your reply.

I am currently still waiting for my client's approval and necessary information such as FTP for email support request.