Mandril
2 posts by 2 authors in: Forums > CMS Builder: Plugins & Add-ons
Last Post: April 2, 2015 (RSS)
By Toledoh - April 1, 2015
Hey Guys,
I've had 3 client sites of late just suddenly stop sending emails via Mandril... all of a sudden, they get a error with the newletter plugin when trying to save a message (and send)
Connection to smtp.mandrillapp.com:587 Timed OutConnection to smtp.mandrillapp.com:587 Timed Out
Any suggestions?
Tim (toledoh.com.au)
By gregThomas - April 2, 2015
Hi Tim,
Did you carry out any upgrades to newsletter builder or the CMSB installations before this issue occurred? Are these sites all hosted on the same server?
The most likely explanation would be that your hosting service has started blocking connections to mandril for some reason. This could be a spam prevention system that's kicked in.
I'd try contacting your hosting service and ask them if any they know what could be causing the issue. If they don't think it's related to them, if you fill out a second level support request, and I'll take look:
http://www.interactivetools.com/support/email_support_form.php
Thanks,
Greg
PHP Programmer - interactivetools.com