WYSIWYG isn't working

Just had a look at the html you are emitting it is translating the <> to &lt; &gt; you must be putting the text through htmlspecialcharacters() or similar.

Larry

<p>Rural Outreach Seminar and Sibling Workshop in Coffs Harbour</p>
<p><span style="font-size: medium;"><strong> "Filling the Void in Coffs Harbour" </strong></span></p>
<p>Genetic Alliance Australia is running a FREE seminar to bring together families, health professionals and service providers.   Guest Speakers include Dr Ben Kamien - clinical geneticist, NDIS, Carers NSW, and local service providers. Morning tea and lunch will be provided. All attendees are invited to join us for a complimentary networking dinner on Saturday evening. Venue to be advised. We hope to see you there as it is a great opportunity to network and have a fun relaxing night out! (Bookings essential)</p>
<ul>
<li><strong>Time</strong>: Saturday 13th June: 1:30pm– 4pm</li>
<li>Sibling Workshop 6pm onward</li>
<li>Networking dinner</li>
<li>
<p><strong>Time: </strong> Sunday 14th June 9.30am – 3:30pm</p>
</li>
</ul>
<p><strong>Seminar Venue:</strong></p>
<p>Opal Cove Resort, Opal Boulevard, Coffs Harbour NSW 2450</p>
<p>For any questions or registration to the Saturday or Sunday, please contact Doriane or Ayesha on (02) 9295 8314 or email projects@geneticalliance.org.au Alternatively, you can register online following the link below: <a href="https://www.surveymonkey.com/s/36Z5XMB" target="_blank">https://www.surveymonkey.com/s/36Z5XMB</a></p>

Hi,

Larry's suggestion seems like the most likely issue, the other option might be that the html was copied from another page directly into the WYSIWYG, and the WYSIWYG hasn't converted the text into html. If this is the case, you can resolve it by pasting the html into the HTML code editor. I've attached an image that shows the button to press to launch  it.

Thanks,

Greg

Hi Greg

Unfortunately, it's got nothing to do with the text - there's something wrong with the editor:

1) if I drop in text from notepad, the formatting doesn't work

2) if I use the HTML editor, it doesn't work

3) if I try again on a new file, it doesn't work

4) I've deleted and reinstalled it, and it still doesn't work

4) this problem also occurs on other sites, so that's why I tend not to use the wysiwyg editor, however, the clients wants the functionality the editor provides.

Any ideas?

Thanks

Carole

Hey Carole, 

I think it will be easier for me to diagnose the problem if I can see the what's appearing in the WYSIWYG. Please could you fill out a second level support request here:

https://www.interactivetools.com/support/email_support_form.php

Then I can take a closer look at what's causing the issue.

Thanks!

Greg

Thanks Greg, done.

The page is http://www.geneticalliance.org.au/news.php - look at the first news article.

Hi Carole,

I've resolved the issue. On line 260 of news.php, you had the following code:

<?php echo htmlencode($record['details']) ?> <br>

I've changed it to this:

<?php echo $record['details']; ?> <br>

The issue was the htmlencode function was converting all the special characters in the document to be their web save equivalents, so the content wasn't being displayed as HTML code. It's a CMS builder function that behaves very similarly to this one:

http://php.net/htmlspecialchars

Let me know if you have any questions.

Cheers,

Greg

You are a genius!

thanks.