Forbidden You don't have permission to access /cmsAdmin/admin.php
5 posts by 3 authors in: Forums > CMS Builder
Last Post: July 28, 2015 (RSS)
By incube - July 21, 2015
I have CMB installed on a server for a client. All was working greatly and perfectly. Since they move their hosting and transfert all the website, the client is not able anymore to upload image.
When, in single page, in a multiupload, they upload an image, the upload goes well until the end where there is a popup saying this :
"Forbidden You don't have permission to access /cmsAdmin/admin.php
Additionnaly, a 500 internal server error was encountered while trying to use an ErrorDocument to handle the request."
Is someone can provide me a tip about this ??
I've take a look for permissions : admin.php is set to 755.
All folders for upload are at 777, so I don't think the problem comes from there.
By Daryl - July 27, 2015
Hi incude,
Do you mind if we take a closer look by sending us a 2nd level support ticket?
Support ticket form can be found here: https://www.interactivetools.com/support/email_support_form.php
Thanks,
PHP Programmer - interactivetools.com
By incube - July 28, 2015 - edited: July 28, 2015
Well... since the production was a bit rush, I've found a workaround.
In fact, I discovered that since the hosting has been tranfered, one of the field caused the error.
It was a field where the client was entering a link to wrap the image.
The client need to enter a link in this way : http://www.alinkenteredbytheclient.com
I've made the change in the front end and the back end to be now like this : www.alinkenteredbytheclient.com
And the error is not there anymore.
So, since the transfert, with the new server, the HTTP inside a field was causing the error. Is it from CMS builder, htaccess... I don't know
By Dave - July 28, 2015
Hi incube,
Ask your host if they're running "mod_security" and if they can turn it off because you're getting some errors uploading and see if that fixes it.
mod_security is a security filtering extension for servers but it sometimes blocks the wrong things.
Let me know what they say. Thanks!
interactivetools.com
By Dave - July 28, 2015
Hi incube,
Ask your host if they're running "mod_security" and if they can turn it off because you're getting some errors uploading and see if that fixes it.
mod_security is a security filtering extension for servers but it sometimes blocks the wrong things.
Let me know what they say. Thanks!
interactivetools.com