Hacked Again - errorlog_enable error

Hi Damon,

I have checked that line in the errorlog_functions.php file and the value is already set to -1. I did some grep searches and found a bunch of infected files in my 3rdParty folder and lib folder. I removed and re-uploaded the folders. I tried opening my site and got a message about needing to install the program first before I could use the viewers. I tried going to the admin section of my site, and immediately got redirected to namespro.ca. Now, if I try to view my website, even just the main page not the admin section, I get redirected. This was initially my indication that there was something wrong with my site, but it seemed to eventually go away and give me the error_reporting message. I have checked my .htaccess files in the root directory and in the cmsb (I have it called something else) folders, and they look just fine to me.

Is there something that comes to mind that I should check for those symptoms?

Thank you for your help so far!

Jacob

Hi Jacob,

Can you send in a Support Request with your CMS Builder and FTP details:
https://www.interactivetools.com/support/email_support_form.php?priority=regular&message=Hacked-Again---errorlog_enable-error-80255

Then I can look into the errors and see how I can help.

Thanks!

Jacob, 

The error you're getting should never come up.  It's just a safety check in the CMSB code.  That you are seeing it suggests the CMSB code might have been modified when you got hacked.  

I'd re-upload the latest CMSB files from the zip (not a backup) and see if it still happens.  And also check your site for other infected or malicious files.

Hope that helps!

Hi Dave,

I have reuploaded the CMSB files. I still get redirected to namespro.ca frequently trying to get to the admin page. I usually by trying a few times with and without the admin.php part it will manage to continue. I am now getting an error about not being able to create a session. I get: 

Couldn't start session! 'session_start(): open(**FILE_PATH_HERE**, O_RDWR) failed: No such file or directory (2)'!

I'm not sure what to do to fix this error. 

One note about the redirect stuff too, I happens no matter what device I am on. All my computers as well as my phone do the redirect thing. Other sites running on the server work fine, and all my .htaccess files look ok too. I'm not sure what is causing that problem either.

Hi Jacob,

Unfortunately, after getting hacked it can be a potentially long tedious process now of cleaning up the website and getting it back to normal again.  

Couldn't start session! 'session_start(): open(**FILE_PATH_HERE**, O_RDWR) failed: No such file or directory (2)'!
I'm not sure what to do to fix this error. 

PHP creates files to store data between page views (session files).  What that error means is that the folder that PHP trying to write those files to doesn't exist.  So it's either been changed or reset to an invalid value.

Under Admin > General you can search for "session.save_path".  You can check if the value is being set in CMSB (and it will also show you the default value in the line of text below the field).

One note about the redirect stuff too, I happens no matter what device I am on. All my computers as well as my phone do the redirect thing. Other sites running on the server work fine, and all my .htaccess files look ok too. I'm not sure what is causing that problem either.

.htaccess files can exist in any parent directory as well.  So check for one above your htdocs/public_html/web folder and in other folders as well.  The redirect could be caused by some directives in an .htaccess, by some PHP/Javascript code that was added to one of the pages.  Also, if namespro.ca is your web host it could be that you're getting redirected there because another misconfiguration.

Hope that helps! (and good luck!)

It's easy to restore if you have the data/schema files and the database backup.

Just upload a clean CMSB and install again in a new database, restore the database and overwrite the data/schema files.

Ready to work.

And /uploads/ too!  Easy to forget about those.  https://www.interactivetools.com/docs/cmsbuilder/move_servers.html

Cheers!

Just to echo your pain, I had a similar problem when all my sites on a virtual private cloud server, running plesk, got hacked. I bought the exploit scanner script, which saved me hours of time and I cleaned up the server. This happened again a few months later and all my sites were again hacked. Some got blacklisted in google. Everything was updated including plesk. All passwords changed. I did everything. For the third time it happened. I decided that this was really bad for my reputation and decided to abandon the VPS route as I wasted too much time trying to track down things that I wasn't really experienced with. I realised that Plesk was not great on security. I decided to move everything to a reputable cloud based reseller package on a shared platform, this was a good move. I moved all my sites over a couple of weeks, this was 2 years ago. I didn't need anything more than the magic 3 apache php mysql, and the requirements for managing my own server were not really required. I researched a decent host here in the UK and found the excellent TSOHOST https://www.tsohost.com. Since moving over 2 years ago I have had ZERO hacks and close to 100% uptime. They are not expensive. They will do the SSL installations and the like and they do full daily backups. Unless you need to make specific server level tweaks fro as I did. I slept easy at night and I don't get the client ringing up saying 'my website redirects to a porn site".