WYSIWYG failing to load resources because not found

3 posts by 2 authors in: Forums > CMS Builder
Last Post: May 2, 2016   (RSS)

By regenmethod - April 30, 2016

So I have a client that has a host one host, but multiple sub-directories. Each folder has it's own domain name and he would like to log into each one separately. (ex. http://www.example.com/subdirectory/admin = http://www.subdirectory.com/admin) The issue that I'm coming into is that since the program url is subdirectory.com, but the local host is really example.com/subdirectory my wysiwyg isn't loading properly.

Any ideas on how to fix this?

Thank you,

Brian

By Damon - May 2, 2016

Hi Brian,

Can you login to CMS Builder and under the Admin > General Settings : Directories & URLs, can you check that the following correctly match your server directory path:

Program Directory
Website Root Directory

If they don't match, update them as needed.

Another possible issue is that some hosts run analytics or hit counters that inject javascript into PHP files. This can break the WYSIWYG editor.

Can you confirm that the Directory file paths are correct and let me know who your host is?

You can also email these details direct to support@interactivetools.com if you prefer.

Thanks!

Cheers,
Damon Edis - interactivetools.com

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