Newsletter Builder - Mailing List Creation Issue
4 posts by 2 authors in: Forums > CMS Builder: Plugins & Add-ons
Last Post: July 24, 2020 (RSS)
By Steve99 - July 16, 2020
Hello,
The default MySQL Query shown in the MySQL Query textarea when creating a Mailing List is triggering Norton to block the save request with the message "Norton blocked an attack by: Attack: PHP Shell Upload 8". Please advise.
Thank you,
Steve
By Damon - July 21, 2020
Hi Steve,
The default MySQL Query shown in the MySQL Query textarea when creating a Mailing List is triggering Norton to block the save request with the message "Norton blocked an attack by: Attack: PHP Shell Upload 8". Please advise.
I haven't heard of or encountered this issue before.
It would be a good idea to run a server-side scan on the site to rule anything else out.
Is this Norton running on your desktop computer?
Damon Edis - interactivetools.com
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By Steve99 - July 21, 2020 - edited: July 21, 2020
Hi Damon,
Yes, Norton running on my desktop. New website, new installation of the plugin.
Nothing malicious found on the server. I do believe this to be a false positive.
If I delete the default value from the MySQL Query textarea the mailing list record saves without any alert.
Update:
I just went back to test this again and the issue did not occur.
This website was just launched, and the last time I had tested was prior to launch.
Although the site is still on the same server location, the settings were updated with a dedicated IP and accessing the CMS from the clients TLD.
That being said, we have multiple dev sites on the cloud hosting platform with a common upper "test link" hostname and shared IP (until launched with dedicated IP and SSL cert). I think that's what caused the false positive, as I can now see in the advanced history there was an origin reference of one dev site and a destination reference of another dev site.
Thanks for your response, and sorry to bother you.
Best Regards,
Steve
By Damon - July 24, 2020
Hi Steve,
Glad the issue was resolved.
Thanks for your response, and sorry to bother you.
No problem. Don't hesitate to check in with us.
Damon Edis - interactivetools.com
Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/