Form Generator Error

Greetings,

I installed the form generator plug-in on a client's cms and it is generating a 403 error when I click to generate the code.  

      Forbidden

      You don't have permission to access this resource.

      Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

I contacted the hosting company to have them check to see if mod_security was the issue but they are not helping at all.  Is there anything that can be done to fix this?

Thanks,
Bryan