CreatePDF not working

3 posts by 2 authors in: Forums > CMS Builder: Plugins & Add-ons
Last Post: June 6, 2022   (RSS)

By depdesign - June 3, 2022

Hi All,

Recently the CreatePDF plugin is now giving the following error on two different sites using the same plugin and setup.

Site 1:

sh: /home/XXXXXX/public_html/cmsb/plugins/createPDF/wkhtmltopdf/wkhtmltopdf-0.12.5-1.centos7.x86_64: Permission denied
Error executing wkhtmltopdf! (Exit code: 126)

Site 2:

/home/XXXXXX/public_html/cmsb/plugins/createPDF/wkhtmltopdf/wkhtmltopdf-0.12.5-1.centos6.x86_64: error while loading shared libraries: libpng12.so.0: cannot open shared object file: No such file or directory
Error executing wkhtmltopdf! (Exit code: 127)

I'm not sure if it's an ini issue on the server, a server update that caused this, or if the plugin requires an update.

Any help would greatly be appreciated.

Dan

Dan Perez

By Dave - June 3, 2022

Hi Dan, 

The first thing I'd try is logging in with FTP and checking the permissions on this file: 

/public_html/cmsb/plugins/createPDF/wkhtmltopdf/wkhtmltopdf-0.12.5-1.centos7.x86_64

Try setting the file permissions to 0755.  It needs read and execute set to it can be run.

Let me know if that works.

Dave Edis - Senior Developer
interactivetools.com