form builder not working

9 posts by 3 authors in: Forums > CMS Builder
Last Post: June 3, 2025   (RSS)

By celuch - May 6, 2025

When I try to use form generator on a HostGator server ( V 3.76, PHP 8.3) I get this error:

Not Acceptable!

An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.

I asked HostGator to remove the Mod_Security as I found in a forum  post but I'm stilll getting that error.  I noticed I appeared to be using version 1.1, but on downloading the newer 1.2 version it still says 1.1 in the listing.  

Does the form generator still work?  And is there something I shoudl try?

celuch

By Dave - May 6, 2025

Hi celuch, 

It sounds like they didn't actually disable mod_security, especially if the error still references it.  

I'd try asking them again, saying you're still getting the same error. 

Does it show mod_security is enabled at the bottom of Admin > General? 

Dave Edis - Senior Developer
interactivetools.com

By celuch - May 7, 2025

You are correct, it is NOT disabled.  Here is PHP Text:

PHP VersionPHP v8.3.12 (phpinfo) - View Errors and Warnings (295) >>

  • Running as npnaz564 and using config files:
    • /home4/npnaz564/public_html/cmsb/.htaccess
    • /home4/npnaz564/public_html/cmsb/.user.ini
    • /opt/cpanel/ea-php83/root/etc/php.ini
  • Security Modules: ModSecurity
  • Caching Modules: Zend OPCache (php files may take 2s to reflect code changes)
  • Image Modules: gd, imagick

Is the gd module OK to have here?

celuch

form generator not working

By celuch - May 8, 2025

The ModSecurity is disabled, but Form Generator won't show the code, just stays on that page with no errors.   Does have this in header each time I load. Checking for database schema updates... (initiated by plugin: csvImport_functions.php:313)

celuch

form generator not working

By celuch - May 8, 2025

Thank you, that was it!  It is working now.  Appreciate the guidance.

celuch

form generator not working

By Dave - June 2, 2025

Hi Deborah, 

I released a beta update for Form Generator that should fix the "Undefined array key" issues here: https://interactivetools.com/plugins/form-generator/

When you have time could you check if it resolves the issue for you?  If it does we'll release that one as the next official version.

Thanks!

Dave Edis - Senior Developer
interactivetools.com

form generator not working

By Deborah - June 3, 2025

Hi, Dave.

Yes, issue resolved! Tested with v3.77 and no errors or issues.

Thanks!
Deborah

form generator not working

By Dave - June 3, 2025

Hi Deborah, 

Okay, great, thank you.  I've released that as the official version now (with no changes since the beta).

Dave Edis - Senior Developer
interactivetools.com