form builder not working

9 posts by 3 authors in: Forums > CMS Builder
Last Post: June 3   (RSS)

When I try to use form generator on a HostGator server ( V 3.76, PHP 8.3) I get this error:

Not Acceptable!

An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security.

I asked HostGator to remove the Mod_Security as I found in a forum  post but I'm stilll getting that error.  I noticed I appeared to be using version 1.1, but on downloading the newer 1.2 version it still says 1.1 in the listing.  

Does the form generator still work?  And is there something I shoudl try?

celuch

Hi celuch, 

It sounds like they didn't actually disable mod_security, especially if the error still references it.  

I'd try asking them again, saying you're still getting the same error. 

Does it show mod_security is enabled at the bottom of Admin > General? 

Dave Edis - Senior Developer
interactivetools.com

You are correct, it is NOT disabled.  Here is PHP Text:

PHP VersionPHP v8.3.12 (phpinfo) - View Errors and Warnings (295) >>

  • Running as npnaz564 and using config files:
    • /home4/npnaz564/public_html/cmsb/.htaccess
    • /home4/npnaz564/public_html/cmsb/.user.ini
    • /opt/cpanel/ea-php83/root/etc/php.ini
  • Security Modules: ModSecurity
  • Caching Modules: Zend OPCache (php files may take 2s to reflect code changes)
  • Image Modules: gd, imagick

Is the gd module OK to have here?

celuch

form generator not working

The ModSecurity is disabled, but Form Generator won't show the code, just stays on that page with no errors.   Does have this in header each time I load. Checking for database schema updates... (initiated by plugin: csvImport_functions.php:313)

celuch

form generator not working

Thank you, that was it!  It is working now.  Appreciate the guidance.

celuch

form generator not working

Hi Deborah, 

I released a beta update for Form Generator that should fix the "Undefined array key" issues here: https://interactivetools.com/plugins/form-generator/

When you have time could you check if it resolves the issue for you?  If it does we'll release that one as the next official version.

Thanks!

Dave Edis - Senior Developer
interactivetools.com

form generator not working

Hi, Dave.

Yes, issue resolved! Tested with v3.77 and no errors or issues.

Thanks!
Deborah

form generator not working

Hi Deborah, 

Okay, great, thank you.  I've released that as the official version now (with no changes since the beta).

Dave Edis - Senior Developer
interactivetools.com