Text fields missing in Upload field type

Hi Andreas, 

Because that PDF is from the shared Media Library you can only edit it in the Media Library.  Also, any edits will apply to all the records that use that file.

Try clicking "From media library" to jump to that file in the media library and editing it there.

Thank you Dave

It does not seem to work. There must be some error, as the uploaded file is not in the Media Library. I also tried to modify a file that is stored in the Media Library, as you can see in the attached file, but there is still no edit option. 

Any other suggestions?

Andreas

Hi Andreas, 

Can you fill out a 2nd level support ticket and we can take a look for you? https://interactivetools.com/support/request/

Thanks!

Hi Andreas, 

This should be fixed now, can you re-test?

It was related to a bug with older MariaDB versions (the database server) where NULL values were incorrectly stored as "NULL" text.

Uploads have a field "mediaNum," which is used when referencing media library uploads. However, due to this database bug, they were storing this unexpected text instead of the (no value defined) that NULL represents.

When restoring old database backups you can check for DEFAULT 'NULL', and replace it with DEFAULT NULL, to try and prevent this issue.

Alternately, if you upgrade to a recent PHP and CMSB, we added a workaround for this MariaDB issue a couple years back.

Hope that helps!  Let me know if you have any other questions.

Hi Dave

Now it works! Thank you. 

Best regards, 

Andreas