New Purchase - Upload image problem

6 posts by 3 authors in: Forums > CMS Builder
Last Post: July 29, 2008   (RSS)

Hi,
I have just ordered and installed CMSB and can see it looks very good, I am not going to bombard you with immediate questions as I know that I need to read the manual etc. However I won't be able to sleep tonight without posting this query -

When I try to upload an image using the 'insert image' function of the html editor, I get an error message of - File '4481.jpg' isn't allowed (valid file extensions: ).

The same thing occurs if I try to upload a gif file. If I ftp the image and then hand type the url all is fine. Do I need to configure the html editor somehow?

Good night from the UK,
Mickey

Re: [Donna] New Purchase - Upload image problem

Thanks Donna,
I checked that option and have file types gif, jpg, png as allowed so am unsure why the editor wouldn't allow me to upload them. The web folder is okay and I can ftp no problem but I'll need to take a look at it again tomorrow as it will be much easier to use the tinyMCE upload facitlity.

Thx for your help, I WILL read the help files tomorrow!
Mickey

Re: [Michael Blake] New Purchase - Upload image problem

By Dave - July 28, 2008

HI Mickey,

If it keeps occuring feel free to email me CMS and FTP login details to dave@interactivetools.com (email, don't post login details in the forum) and I'd be happy to take a look for you.

Hope that helps!
Dave Edis - Senior Developer
interactivetools.com

Re: [Dave] New Purchase - Upload image problem

Thanks Dave,
I'll be spending some time with the documentation tonight, the problem looks to be a TinyMCE problem as the uploads work fine for attachments via CMSB and ftp, just the upload image function in Tiny that seems not to like the .jpg and .gif files.

Best Wishes from a wet England (what's new there!)
Mickey

Re: [Michael Blake] New Purchase - Upload image problem

By Dave - July 29, 2008

Ok, let us know if the problem persists and we'll be happy to help out with it.
Dave Edis - Senior Developer
interactivetools.com