CMS Builder - cant install

8 posts by 3 authors in: Forums > CMS Builder
Last Post: December 27, 2008   (RSS)

By clubd6 - December 23, 2008

I installed the CMS builder. I am at the end of the setup. I am getting errors that my files / folders are not writable
I called my hosting company and the folders are set to 777

Can anyone help me?



Thanks

Re: [clubd6] CMS Builder - cant install

By Moonworks - December 23, 2008

I'd suggest contacting Dave, at IT.

http://www.interactivetools.com/iforum/Products_C2/CMS_Builder_F35/gforum.cgi?username=Dave;t=search_engine

Sorry I can't be of any help.

Joe
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Re: [clubd6] CMS Builder - cant install

By Dave - December 23, 2008

Hi clubd6,

I can check it out if you'd like. Just email me FTP login details and the CMS Builder url to dave@interactivetools.com (email, don't post login details to the forum).

There's probably an issue with what the permissions are set to and how they are displaying.

Let me know and I'll try to help! :)
Dave Edis - Senior Developer
interactivetools.com

Re: [clubd6] CMS Builder - cant install

By Dave - December 27, 2008

Hi Pete,

I emailed you back. I changed the permissions and it seems to be working correctly now. Let me know if you need anything else.
Dave Edis - Senior Developer
interactivetools.com

Re: [Dave] CMS Builder - cant install

By clubd6 - December 27, 2008

It works now, what was the problem? my hosting company told me that permissions were set at 777
I am going to purchases this for other sites and i dont want to bother you

Thanks for your help
Pete

Re: [clubd6] CMS Builder - cant install

By Dave - December 27, 2008

Hi Pete,

I'm not sure. I just connected with FTP and the permissions didn't look set so I set them. Either the hosting company was mistaken or they got changed back.

Do you have an FTP program you can use that shows you the permissions and let's you change them?
Dave Edis - Senior Developer
interactivetools.com

Re: [Dave] CMS Builder - cant install

By clubd6 - December 27, 2008

I normally use Expression web but i have another one that will show me permissions.

Thanks again for your help
Pete