Help Needed
3 posts by 2 authors in: Forums > CMS Builder
Last Post: July 17, 2009 (RSS)
By zip222 - July 17, 2009
I recently launched the site below which uses CMS Builder. It appears to be functioning properly to me, but the client has received several phone calls from people saying they're getting an error message "Internet Explorer cannot display web page. Network Access Message page cannot be displayed". Anybody know what might be causing this?
If you have a moment, could you try going to the site and let me know if you have any problems.
http://www.buhlfoundation.org/
If you have a moment, could you try going to the site and let me know if you have any problems.
http://www.buhlfoundation.org/
Re: [jdancisin] Help Needed
By ross - July 17, 2009
Hi there.
Thanks for posting!
I haven't actually seen that error message before and wasn't finding anything too useful in google. My first thought here is that the computers they are trying to access the site from are behind a firewall.
At this stage, the page linked us to in your post is just a simple HTML file so it should work just fine. Even though there could be some CMS Builder related PHP scripts on there, by the time you are looking at it in a web browser, the PHP has already run.
What I suggest is getting the people that have been getting this problem, to call their internet provider and see if they can help us troubleshoot this problem. If they are at their work office, they would want to chat with their network admin. Either way, who ever they talk to, just get them to go to that link as well and see if they can re-create the problem.
Keep me up to date with how you are making out :).
Thanks for posting!
I haven't actually seen that error message before and wasn't finding anything too useful in google. My first thought here is that the computers they are trying to access the site from are behind a firewall.
At this stage, the page linked us to in your post is just a simple HTML file so it should work just fine. Even though there could be some CMS Builder related PHP scripts on there, by the time you are looking at it in a web browser, the PHP has already run.
What I suggest is getting the people that have been getting this problem, to call their internet provider and see if they can help us troubleshoot this problem. If they are at their work office, they would want to chat with their network admin. Either way, who ever they talk to, just get them to go to that link as well and see if they can re-create the problem.
Keep me up to date with how you are making out :).
-----------------------------------------------------------
Cheers,
Ross Fairbairn - Consulting
consulting@interactivetools.com
Hire me! Save time by getting our experts to help with your project.
Template changes, advanced features, full integration, whatever you
need. Whether you need one hour or fifty, get it done fast with
Priority Consulting: http://www.interactivetools.com/consulting/
Cheers,
Ross Fairbairn - Consulting
consulting@interactivetools.com
Hire me! Save time by getting our experts to help with your project.
Template changes, advanced features, full integration, whatever you
need. Whether you need one hour or fifty, get it done fast with
Priority Consulting: http://www.interactivetools.com/consulting/
Re: [ross] Help Needed
By zip222 - July 17, 2009
Thanks for the feedback. I was also thinking it might be a firewall issue. I will let you know if I find out anything else.