CMSB Timing Out
6 posts by 2 authors in: Forums > CMS Builder
Last Post: December 1, 2009 (RSS)
So my client is trying to add new listings.. and it seems to me that the cms builder is timing out on her. after creating a new listing.. if we don't save it within a minute or so I guess, I get this big giant error that comes up and I have to cancel. Please advise resolution.
The page at http://www.freezer.accountsupport.com says:<!DOCTYPE html
PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<title>JAM Graphics CMS</title>
<meta name="robots" content="noindex,nofollow" />
<meta http-equiv="Content-Type" content="text/html;charset=UTF-8" />
<!-- CSS -->
<link rel="stylesheet" href="3rdParty/SimplaAdmin/css/reset.css" type="text/css" media="screen" /><!-- Reset Stylesheet -->
<link rel="stylesheet" href="3rdParty/SimplaAdmin/css/style.css" type="text/css" media="screen" /><!-- Main Stylesheet -->
<link rel="stylesheet" href="3rdParty/SimplaAdmin/css/invalid.css" type="text/css" media="screen" /><!-- Invalid Stylesheet. This makes stuff look pretty. Remove it if you want the CSS completely valid -->
<link rel="stylesheet" href="3rdParty/SimplaAdmin/css/blue.css" type="text/css" media="screen" /><!-- options: green, blue, red -->
<!--[if lte IE 7]><link rel="stylesheet" href="3rdParty/SimplaAdmin/css/ie.css" type="text/css" media="screen" /><![endif]-->
<link rel="stylesheet" href="3rdParty/jqueryPlugins/thickbox.css" type="text/css" media="screen" />
<!-- javascript -->
<script type="text/javascript" src="3rdParty/jquery/jquery1.3.2.js"></script>
<script type="text/javascript" src="lib/admin_functions.js"></script>
</head>
<body class="simpla">
<div id="body-wrapper"> <!-- Wrapper for the radial gradient background -->
<script type="text/javascript">
$(document).ready(function(){
// Sidebar Accordian Menu show/hide/sliding
$("#main-nav li a.nav-top-item").parent().find("ul").hide(); // Hide all sub menus
$("#main-nav li a.current").parent().find("ul").show(); // show the current menu item's sub menu
$("#main-nav li a.nav-top-item").click(function () { // When a top menu item is clicked...
$(this).parent().siblings().find("a.nav-top-item").parent().find("ul").slideUp("normal"); // Slide up all sub menus except the one clicked
$(this).next().slideToggle("normal"); // Slide down the clicked sub menu
return false;
});
// Sidebar Accordion Menu Hover Effect:
$("#main-nav li .nav-top-item").hover(
function() { $(this).stop().animate({ paddingRight: "25px" }, 200); },
function() { $(this).stop().animate({ paddingRight: "15px" }); }
);
});
</script>
<div id="sidebar"><div id="sidebar-wrapper"> <!-- Sidebar with logo and menu -->
<div style="text-align:center; margin: 40px 0;">
<a href="?menu=home"><img src="http://www.jamgraphicsonline.com/cmsLogos/cms-pfs.png" alt="" /></a>
</div>
<!-- Sidebar Profile links -->
<div id="profile-links">
<a href='http://www.jamgraphicsonline.com' target='_blank'>Help</a>
| <a href='/#setThisInAdminMenu' target='_blank' class='mLink'>View Website >></a>
</div>
</div></div> <!-- End #sidebar -->
<div id="main-content"> <!-- Main Content Section with everything -->
<noscript> <!-- Show a notification if the user has disabled javascript -->
<div class="notification error png_bg">
<div>Javascript is disabled or is not supported by your browser. Please <a href="http://browsehappy.com/" title="Upgrade to a better browser">upgrade</a> your browser or <a href="http://www.google.com/support/bin/answer.py?answer=23852" title="Enable Javascript in your browser">enable</a> Javascript to navigate the interface properly.</div>
</div>
</noscript>
<form method="post" action="/cmsAdmin/admin.php" autocomplete="off">
<input type="hidden" name="action" value="loginSubmit" />
<input type="hidden" name="redirectUrl" value="http://www.freezer.accountsupport.com/cmsAdmin/admin.php" />
<div class="content-box">
<div class="content-box-header"><h3>Login</h3></div>
<div class="content-box-content login-content">
<div class="tab-content default-tab" align="center">
<p>
<span class="label">Username</span>
<input class="text-input" type="text" name="username" id="username" value="" tabindex="1" />
</p>
<script type="text/javascript">document.getElementById('username').focus();</script>
<p>
<span class="label">Password</span>
<input class="text-input" type="password" name="password" value="" tabindex="2" />
</p>
<p>
<input class="button" type="submit" name="login" value="Login" tabindex="4" />
</p>
<p>
<a href="?menu=forgotPassword">Forgot your password?</a>
</p>
<div class="clear"></div>
</div> <!-- End .tab-content -->
</div> <!-- End .content-box-content -->
</div> <!-- End .content-box -->
</form>
<div id="footer">
<small>
©2009 JAM Graphics Content Management Systems<br/>0.12 seconds
</small>
</div>
</div> <!-- End #main-content -->
</div> <!-- End #body-wrapper -->
</body>
</html>
The page at http://www.freezer.accountsupport.com says:<!DOCTYPE html
PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
"http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<title>JAM Graphics CMS</title>
<meta name="robots" content="noindex,nofollow" />
<meta http-equiv="Content-Type" content="text/html;charset=UTF-8" />
<!-- CSS -->
<link rel="stylesheet" href="3rdParty/SimplaAdmin/css/reset.css" type="text/css" media="screen" /><!-- Reset Stylesheet -->
<link rel="stylesheet" href="3rdParty/SimplaAdmin/css/style.css" type="text/css" media="screen" /><!-- Main Stylesheet -->
<link rel="stylesheet" href="3rdParty/SimplaAdmin/css/invalid.css" type="text/css" media="screen" /><!-- Invalid Stylesheet. This makes stuff look pretty. Remove it if you want the CSS completely valid -->
<link rel="stylesheet" href="3rdParty/SimplaAdmin/css/blue.css" type="text/css" media="screen" /><!-- options: green, blue, red -->
<!--[if lte IE 7]><link rel="stylesheet" href="3rdParty/SimplaAdmin/css/ie.css" type="text/css" media="screen" /><![endif]-->
<link rel="stylesheet" href="3rdParty/jqueryPlugins/thickbox.css" type="text/css" media="screen" />
<!-- javascript -->
<script type="text/javascript" src="3rdParty/jquery/jquery1.3.2.js"></script>
<script type="text/javascript" src="lib/admin_functions.js"></script>
</head>
<body class="simpla">
<div id="body-wrapper"> <!-- Wrapper for the radial gradient background -->
<script type="text/javascript">
$(document).ready(function(){
// Sidebar Accordian Menu show/hide/sliding
$("#main-nav li a.nav-top-item").parent().find("ul").hide(); // Hide all sub menus
$("#main-nav li a.current").parent().find("ul").show(); // show the current menu item's sub menu
$("#main-nav li a.nav-top-item").click(function () { // When a top menu item is clicked...
$(this).parent().siblings().find("a.nav-top-item").parent().find("ul").slideUp("normal"); // Slide up all sub menus except the one clicked
$(this).next().slideToggle("normal"); // Slide down the clicked sub menu
return false;
});
// Sidebar Accordion Menu Hover Effect:
$("#main-nav li .nav-top-item").hover(
function() { $(this).stop().animate({ paddingRight: "25px" }, 200); },
function() { $(this).stop().animate({ paddingRight: "15px" }); }
);
});
</script>
<div id="sidebar"><div id="sidebar-wrapper"> <!-- Sidebar with logo and menu -->
<div style="text-align:center; margin: 40px 0;">
<a href="?menu=home"><img src="http://www.jamgraphicsonline.com/cmsLogos/cms-pfs.png" alt="" /></a>
</div>
<!-- Sidebar Profile links -->
<div id="profile-links">
<a href='http://www.jamgraphicsonline.com' target='_blank'>Help</a>
| <a href='/#setThisInAdminMenu' target='_blank' class='mLink'>View Website >></a>
</div>
</div></div> <!-- End #sidebar -->
<div id="main-content"> <!-- Main Content Section with everything -->
<noscript> <!-- Show a notification if the user has disabled javascript -->
<div class="notification error png_bg">
<div>Javascript is disabled or is not supported by your browser. Please <a href="http://browsehappy.com/" title="Upgrade to a better browser">upgrade</a> your browser or <a href="http://www.google.com/support/bin/answer.py?answer=23852" title="Enable Javascript in your browser">enable</a> Javascript to navigate the interface properly.</div>
</div>
</noscript>
<form method="post" action="/cmsAdmin/admin.php" autocomplete="off">
<input type="hidden" name="action" value="loginSubmit" />
<input type="hidden" name="redirectUrl" value="http://www.freezer.accountsupport.com/cmsAdmin/admin.php" />
<div class="content-box">
<div class="content-box-header"><h3>Login</h3></div>
<div class="content-box-content login-content">
<div class="tab-content default-tab" align="center">
<p>
<span class="label">Username</span>
<input class="text-input" type="text" name="username" id="username" value="" tabindex="1" />
</p>
<script type="text/javascript">document.getElementById('username').focus();</script>
<p>
<span class="label">Password</span>
<input class="text-input" type="password" name="password" value="" tabindex="2" />
</p>
<p>
<input class="button" type="submit" name="login" value="Login" tabindex="4" />
</p>
<p>
<a href="?menu=forgotPassword">Forgot your password?</a>
</p>
<div class="clear"></div>
</div> <!-- End .tab-content -->
</div> <!-- End .content-box-content -->
</div> <!-- End .content-box -->
</form>
<div id="footer">
<small>
©2009 JAM Graphics Content Management Systems<br/>0.12 seconds
</small>
</div>
</div> <!-- End #main-content -->
</div> <!-- End #body-wrapper -->
</body>
</html>
John Tedesco
Creative Director
JAM Graphics
Creative Director
JAM Graphics
Re: [jtedescojam] CMSB Timing Out
By Luke - November 19, 2009
Hi jtedescojam,
It's hard to tell what the problem is without being able to recreate it.
Are you able to recreate the problem from your end?
Can you send me an email to luke@interactivetools.com and provide FTP and CMS Builder login details. Also in your email please provide me with the steps used to recreate the error.
(Note: Make sure to email me and don't post here.)
It's hard to tell what the problem is without being able to recreate it.
Are you able to recreate the problem from your end?
Can you send me an email to luke@interactivetools.com and provide FTP and CMS Builder login details. Also in your email please provide me with the steps used to recreate the error.
(Note: Make sure to email me and don't post here.)
Luke Holzken
Product Development
Product Development
Re: [Luke] CMSB Timing Out
Hi Luke.. I emailed you the specifications for the login. My client is saying that she can add one listing, takes about 2-3 minutes.. but after that she has to log out... clear her cache and cookies or else it will do it again. what do you think? the server not equiped? server timing out? can you test this for me and advise?
John Tedesco
Creative Director
JAM Graphics
Creative Director
JAM Graphics
Re: [jtedescojam] CMSB Timing Out
By Luke - November 20, 2009
Hi jtedescojam,
I received your email and I'll be looking into it from there. I'll have to try and recreate the time out issue. Without being able to recreate the time out it may be a little tricky to know what the problem is.
Cheers,
Luke
I received your email and I'll be looking into it from there. I'll have to try and recreate the time out issue. Without being able to recreate the time out it may be a little tricky to know what the problem is.
Cheers,
Luke
Luke Holzken
Product Development
Product Development
Re: [Luke] CMSB Timing Out
okay be sure to try it with Internet Explorer and let me know. thanks
John Tedesco
Creative Director
JAM Graphics
Creative Director
JAM Graphics
Re: [Luke] CMSB Timing Out
Hi Luke.. regarding this problem... it seems to be cleared up since the client is now using FireFox. It seems that the cache/cookies didn't delete or refresh entirely... doing something funky to the session expiration I guess. Seems to working well now.
John Tedesco
Creative Director
JAM Graphics
Creative Director
JAM Graphics