HELP! Site is down!
7 posts by 4 authors in: Forums > CMS Builder
Last Post: February 8, 2010 (RSS)
By lterenzi - February 3, 2010
http://www.thewrapsource.com
Warning: require_once(/mnt/local/home/wrapnow/thewrapsource.com/cmsAdmin/lib/viewer_functions.php) [function.require-once]: failed to open stream: No such file or directory in /home/wrapnow/thewrapsource.com/about.php on line 3
Fatal error: require_once() [function.require]: Failed opening required '/mnt/local/home/wrapnow/thewrapsource.com/cmsAdmin/lib/viewer_functions.php' (include_path='.:/usr/local/php5/lib/php:/usr/local/lib/php') in /home/wrapnow/thewrapsource.com/about.php on line 3
Any clues on where I should research?
Thanks!
Lenny
Lenny
Hey Monkey! Design
graphic design • web development • blog
--
lenny@heymonkeydesign.com
919•279•3301
--
web: www.heymonkeydesign.com
twitter: @heymonkeydesign
Re: [lterenzi] HELP! Site is down!
By Chris - February 3, 2010
That certainly shouldn't happen. Maybe your host changed their directory structure?
Can you login to CMS Builder? If so, go to Admin > Code Generator, pick a random section, then click Show Code. The require_once line will be the 4th line down in the generated code. Try replacing the require_once line in your existing (broken) viewers with the new one generated by CMS Builder.
If that doesn't help, or you can't login to CMS Builder, please fill out a second level support request and we'll see if we can fix the problem: https://www.interactivetools.com/support/email_support_form.php
Chris
Re: [lterenzi] HELP! Site is down!
By Dave - February 3, 2010
Let me know if this is still a problem for you. It looks like your host has changes the directory paths.
Try updating the require once line from this:
<?php require_once "/mnt/local/home/wrapnow/thewrapsource.com/cmsAdmin/lib/viewer_functions.php"; ?>
To this (try first):
<?php require_once "cmsAdmin/lib/viewer_functions.php"; ?>
Or if this (try second):
<?php require_once "/home/wrapnow/thewrapsource.com/cmsAdmin/lib/viewer_functions.php"; ?>
Let me know if that fixes it for you.
interactivetools.com
Re: [Dave] HELP! Site is down!
By lterenzi - February 4, 2010
Lenny
Hey Monkey! Design
graphic design • web development • blog
--
lenny@heymonkeydesign.com
919•279•3301
--
web: www.heymonkeydesign.com
twitter: @heymonkeydesign
Re: [lterenzi] HELP! Site is down!
By lterenzi - February 8, 2010
Lenny
Hey Monkey! Design
graphic design • web development • blog
--
lenny@heymonkeydesign.com
919•279•3301
--
web: www.heymonkeydesign.com
twitter: @heymonkeydesign
Re: [lterenzi] HELP! Site is down!
By lterenzi - February 8, 2010
Lenny
Hey Monkey! Design
graphic design • web development • blog
--
lenny@heymonkeydesign.com
919•279•3301
--
web: www.heymonkeydesign.com
twitter: @heymonkeydesign
Re: [lterenzi] HELP! Site is down!
By Donna - February 8, 2010
--
support@interactivetools.com