Template caching?

3 posts by 2 authors in: Forums > CMS Builder
Last Post: January 11, 2011   (RSS)

By NigelGordijk - January 11, 2011

A client's site uses CMSB and sometimes when they add new content it shows up on the live site for some people, but not everyone. I contacted the site host and they asked if the cms uses template caching. For example new content can show up for me, but not my client; other times, they can see the updates, but some of their customers can't

Does anyone know what this is? Does CMSB use it? If so, how do I get around this problem.

Cheers,
Nigel Gordijk

Common Sense Design: User-focused Web design
Tel: 001 519 342 5348 | Web: www.commonsensedesign.net

Re: [NigelGordijk] Template caching?

By Jason - January 11, 2011

Hi Nigel,

CMS Builder doesn't have any templates. When a .php page using CMS Builder loads, it dynamically connects to the software to pull out content.

The most likely cause is a client-side browser caching issue or the hosting service themselves caching pages.

It sounds like it's happening almost randomly also makes it less likely to be a CMS Builder issue.

If you're still having a problem, you can fill out a [url http://www.interactivetools.com/support/] 2nd Level Support Request[/url] and we can take a look to see if we can recreate the problem.

Hope this helps.
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