Text not saving in text area

6 posts by 3 authors in: Forums > CMS Builder
Last Post: July 22, 2011   (RSS)

By Andre007 - July 6, 2011

Hi can anyone help please. I have a client who is using the CMS system but when she inputs text into wysiwyg it is not saving. IT ONLY HAPPENS ON HER COMPUTER. Works fine on others.

???

Thanks in advance
Edge

Re: [Andre007] Text not saving in text area

By Jason - July 6, 2011

Hi,

What browser is she using? Does it work when she uses different browsers?

Let us know.
Thanks
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com

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Re: [Andre007] Text not saving in text area

By Jason - July 6, 2011

Hi,

I just tested it using IE 9, and it seemed to be working. I'm not sure what's different about her computer. One thing you could try would be to download another browser, like FireFox, and see if that takes care of the issue.

Hope this helps
---------------------------------------------------
Jason Sauchuk - Project Manager
interactivetools.com

Hire me! Save time by getting our experts to help with your project.
http://www.interactivetools.com/consulting/

Re: [Jason] Text not saving in text area

By Andre007 - July 6, 2011

OK thanks Jason.
Edge

Re: [Andre007] Text not saving in text area

By Steve99 - July 22, 2011

If you are using an older version of CMSB, it may be the older version of TinyMCE causing the incompatibility. Using IE9 caused multiple issues with that WYSIWYG interface. I upgraded to newer versions of CMSB and was fine. I believe 2.08+ works fine with IE9. FireFox has been fine throughout all (my fav browser).