explorer 8 error inserting wysiwyg image

8 posts by 4 authors in: Forums > CMS Builder
Last Post: September 12, 2011 (RSS)

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By buttermilk - September 1, 2011 - edited: September 1, 2011

Does anybody else get an error in Explorer 8 (but not 7) when trying to insert an image in a wysiwyg?

I tried it on the official tinymce page (http://www.tinymce.com/tryit/full.php) and got the same error.
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Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C)
Timestamp: Fri, 2 Sep 2011 00:53:57 UTC

Message: 'undefined' is null or not an object
Line: 223
Char: 49218
Code: 0
URI: http://www.tinymce.com/js/tinymce/jscripts/tiny_mce/tiny_mce_gzip.php?js=1&plugins=autolink,lists,pagebreak,style,layer,table,save,advhr,advimage,advlink,emotions,iespell,inlinepopups,insertdatetime,preview,media,searchreplace,print,contextmenu,paste,directionality,fullscreen,noneditable,visualchars,nonbreaking,xhtmlxtras,template,wordcount,advlist,autosave,imagemanager,filemanager&themes=advanced&languages=en&diskcache=true&src=false

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I get a similar problem on my own cmsbuilder built pages.

Ian

Re: [buttermilk] explorer 8 error inserting wysiwyg image

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By Jason - September 2, 2011

Hi Ian,

Do you get this error when using any other browser? Does it happen when you try to insert any image?

Let us know and we can take a look at it.

Thanks

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interactivetools.com

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Re: [Jason] explorer 8 error inserting wysiwyg image

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By buttermilk - September 2, 2011 - edited: September 2, 2011

It works exactly as it should on every other browser I currently have (chrome, safari, firefox, explorer 7). I thought it might be unique to my installation of explorer 8, but I tired it on my home computer with the same result. I have yet to install explorer 9.

I never actually get to the point where I'm prompted to browse for a file to upload. That is, no file dialogue comes up at all.

This is the error I get on the current site I"m working on:
Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; AskTB5.6)
Timestamp: Fri, 2 Sep 2011 17:53:26 UTC

Message: 'undefined' is null or not an object
Line: 231
Char: 6902
Code: 0
URI: http://74.52.72.36/~jocotoco/cmsAdmin/admin.php?menu=about_us&action=edit&num=2

Ian

Re: [buttermilk] explorer 8 error inserting wysiwyg image

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By Jason - September 2, 2011

Hi Ian,

I tested out the wysiwyg field using IE Tester to simulate IE8. I tried this on a local install of CMS Builder and a tiny mce demo page. I wasn't able to re-create this issue. Do you have more than 1 CMS Builder installation? If so, do you encounter this error on all of them?

The quickest fix would be to either upgrade IE or use another browser. If you need to use IE 8, you can fill out a [url http://www.interactivetools.com/support]2nd Level Support Request[/url] and we can try looking into this issue further.

Thanks

Re: [Jason] explorer 8 error inserting wysiwyg image

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By buttermilk - September 2, 2011

Hi Jason,

Yeah, it happens on all my cmsbuilder installations through many versions right up to 2.07. They're all with the same hosting company, so I'm wondering if that might be the source of the problem.

While hardly panicking, since I think it's far more important for the actual site to be working with explorer 8 rather than the back end, I was wondering if any other cmsbuilder users had experienced this same error (just in case it was something I was doing). If it's something that can be easily fixed it'd be worth it for me.

Ian

Re: [buttermilk] explorer 8 error inserting wysiwyg image

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By ross - September 5, 2011

Hi Ian

Interesting. Things have a tendency to only be broken in one specific version of IE these days and it can defintiely be tricky to narrow down. If the error also occurs on the actual Tiny MCE site, it will likely end up being something they need to fix and then we roll into an updated version of CMS Builder.

What I'll get you to do though is send through a support request and we'll see if we can re-create the problem locally and find a way to fix it.

Here's the support request form:
https://www.interactivetools.com/support/email_support_form.php

Thanks!

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Template changes, advanced features, full integration, whatever you
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Re: [buttermilk] explorer 8 error inserting wysiwyg image

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By gkornbluth - September 7, 2011

Hi Ian,

You probably covered this already,

But Dave answered a similar post here.

http://www.interactivetools.com/forum/gforum.cgi?post=89876

Not an exact parallel, but, you never know.

Jerry Kornbluth

The first CMS Builder reference book is now available on-line!

Take advantage of a free 3 month trial subscription, only for CMSB users, at: http://www.thecmsbcookbook.com/trial.php

Re: [ross] explorer 8 error inserting wysiwyg image

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By buttermilk - September 12, 2011

You know, it's not such a big deal for me. I thought I'd fix it if there was some quick patch or something, but I've got more important fish to fry, such as the advlinks issue which I'll wrestle with again tomorrow.

Ian