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Hi there.

Thanks for posting!

That's actually a general error screen that will come up from time to time with CMS Builder to let you know there is an issue. If you check down at the bottom of the message, you'll actually see the error output. In this case, it looks like:

The database error given was:
Access denied for user 'outsidehil207965@web2014c1.megawebservers.com'@'216.251.35.189' (using password: YES)

What that most likely means is the MySQL account you supplied CMS Builder when installing no longer has access to the database. If this is an install that has been working for quite some time, the account was likely just modified. You'll want to email a copy of the error message (I recommend not linking them to CMS Builder) and asking them to double check the settings on that account.

Does that make sense? Let me know what you think. Thanks!

Hi imountainnet,

You can edit the MySQL login details that CMSB uses in /cmsAdmin/data/settings.dat.php

They look something like this:
[mysql]
hostname = "localhost"
database = "cms"
username = "root"
password = ""

It sounds like either the username, password, or hostname isn't correct. I'd check with your web host to find out what the correct details for MySQL should be.

The first thing I'd try is changing your hostname to be 'localhost' if it's set to '216.251.35.189'.

Let me know if you continue to have problems or what your host says and I'll try and help. Thanks!

Thanks. I was able to update the setting file, and have it working again.