We are temporarily experiencing high website traffic or technical difficulties. Please bookmark this page and come back later.
5 posts by 3 authors in: Forums > CMS Builder
Last Post: November 17, 2011 (RSS)
up till a few days ago. now we get an error message: We are temporarily experiencing high website traffic or technical difficulties. Please bookmark this page and come back later. Can't get the CMS admin login to come up to adjust anything. Any suggestions?
Re: [imountainnet] We are temporarily experiencing high website traffic or technical difficulties. Please bookmark this page and come back later.
By ross - November 16, 2011
Thanks for posting!
That's actually a general error screen that will come up from time to time with CMS Builder to let you know there is an issue. If you check down at the bottom of the message, you'll actually see the error output. In this case, it looks like:
The database error given was:
Access denied for user 'outsidehil207965@web2014c1.megawebservers.com'@'216.251.35.189' (using password: YES)
What that most likely means is the MySQL account you supplied CMS Builder when installing no longer has access to the database. If this is an install that has been working for quite some time, the account was likely just modified. You'll want to email a copy of the error message (I recommend not linking them to CMS Builder) and asking them to double check the settings on that account.
Does that make sense? Let me know what you think. Thanks!
Cheers,
Ross Fairbairn - Consulting
consulting@interactivetools.com
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Re: [ross] We are temporarily experiencing high website traffic or technical difficulties. Please bookmark this page and come back later.
Asking who? Setting in cms or phpmyadmin, sql server?
Can't get into the cms admin.
Re: [imountainnet] We are temporarily experiencing high website traffic or technical difficulties. Please bookmark this page and come back later.
By Dave - November 17, 2011
You can edit the MySQL login details that CMSB uses in /cmsAdmin/data/settings.dat.php
They look something like this:
[mysql]
hostname = "localhost"
database = "cms"
username = "root"
password = ""It sounds like either the username, password, or hostname isn't correct. I'd check with your web host to find out what the correct details for MySQL should be.
The first thing I'd try is changing your hostname to be 'localhost' if it's set to '216.251.35.189'.
Let me know if you continue to have problems or what your host says and I'll try and help. Thanks!
interactivetools.com
Re: [imountainnet] We are temporarily experiencing high website traffic or technical difficulties. Please bookmark this page and come back later.