Disappearing wysiwyg field

6 posts by 2 authors in: Forums > CMS Builder
Last Post: May 9, 2012   (RSS)

Re: [NigelGordijk] Disappearing wysiwyg field

By Dave - May 9, 2012

Hi Nigel,

What version are you running?

Try removing any tinymce cache files from the /data/ folder and reloading the browser.
Dave Edis - Senior Developer
interactivetools.com

Re: [Dave] Disappearing wysiwyg field

By NigelGordijk - May 9, 2012

I downloaded and installed the latest update yesterday, but the version is listed as 2.07 under Admin > General Settings. Have I missed something? The problem is occuring with FF12, IE8 and Chrome.
Nigel Gordijk

Common Sense Design: User-focused Web design
Tel: 001 519 342 5348 | Web: www.commonsensedesign.net

Re: [Dave] Disappearing wysiwyg field

By NigelGordijk - May 9, 2012

I can't see any tinyMCE cache files on my server.
Nigel Gordijk

Common Sense Design: User-focused Web design
Tel: 001 519 342 5348 | Web: www.commonsensedesign.net

Re: [NigelGordijk] Disappearing wysiwyg field

By Dave - May 9, 2012

Hi Nigel,

If it still says 2.07 try reloading, clearing your cache and reloading, or running through the upgrade process again here: http://www.interactivetools.com/docs/cmsbuilder/upgrade.html

Also make sure you're modifying the right files. It's such a simple mistake but happens all the time (thinking your editing one file or site when in fact your editing another).

Let me know.
Dave Edis - Senior Developer
interactivetools.com

Re: [Dave] Disappearing wysiwyg field

By NigelGordijk - May 9, 2012

Hi, Dave. Thanks for the advice. I did a complete reinstall, at everything is working perfectly now. Thanks for your help.
Nigel Gordijk

Common Sense Design: User-focused Web design
Tel: 001 519 342 5348 | Web: www.commonsensedesign.net